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Текущая версия: Dan ,

Название:

HardSSD drive not recognized
HardSSD drive not recognized

Текст:

My wife's Macbook Air 13" from mid 2012 (model A1466) suddenly stopped recognizing the hardSSD drive. She was working, left it alone for a while and when she came back it was frozen and unresponsive. She forced a shut down (holding the power button) and when it restarted, it took a while and finally came to the folder-question mark icon.
My wife's Macbook Air 13" from mid 2012 (model A1466) suddenly stopped recognizing the hardSSD drive. She was working, left it alone for a while and when she came back it was frozen and unresponsive. She forced a shut down (holding the power button) and when it restarted, it took a while and finally came to the folder-question mark icon.
 
I booted from a Mountain Lion flash drive and ran Disk Utility, but it does not see the hard drive. I also tried booting from the network recovery with the same results and ran the Apple Hardware Test, which showed no problems.
 
I haven't been able to check if something happened to the connection between the drive and the logic board due to the pentalobe screws (I already ordered a set of drivers). Is it possible the the hard drive is not completely dead and the information can be recovered? (It's still in warranty and I could take it to the Apple store). Could it be the connector or logic board? Is there any other test I can run without tearing it apart?
 
If I manage to pull out the drive, is there an enclosure that I can use to test if the issue is not with the drive itself? If I take to Apple and they replace the drive, will they give me the old one to try and recover data?
 
Thanks for any ideas you can provide.
 
Fernando
 
Edit. Found the OWC case and will order it if there's a chance of recovering the data.

Устройство:

MacBook Air 13" Mid 2012

Статус:

open

Принятый ответ:

125079

Отредактировано: Fernando ,

Название:

Hard drive not recognized

Текст:

My wife's Macbook Air 13" from mid 2012 (model A1466) suddenly stopped recognizing the hard drive. She was working, left it alone for a while and when she came back it was frozen and unresponsive. She forced a shut down (holding the power button) and when it restarted, it took a while and finally came to the folder-question mark icon.

I booted from a Mountain Lion flash drive and ran Disk Utility, but it does not see the hard drive. I also tried booting from the network recovery with the same results and ran the Apple Hardware Test, which showed no problems.

I haven't been able to check if something happened to the connection between the drive and the logic board due to the pentalobe screws (I already ordered a set of drivers). Is it possible the the hard drive is not completely dead and the information can be recovered? (It's still in warranty and I could take it to the Apple store). Could it be the connector or logic board? Is there any other test I can run without tearing it apart?

If I manage to pull out the drive, is there an enclosure that I can use to test if the issue is not with the drive itself? If I take to Apple and they replace the drive, will they give me the old one to try and recover data?

Thanks for any ideas you can provide.

Fernando

Edit. Found the OWC case and will order it if there's a chance of recovering the data.

Устройство:

MacBook Air 13" Mid 2012

Статус:

open

Принятый ответ:

125079

Отредактировано: Fernando ,

Название:

Hard drive not recognized

Текст:

My wife's Macbook Air 13" from mid 2012 (model A1466) suddenly stopped recognizing the hard drive. She was working, left it alone for a while and when she came back it was frozen and unresponsive. She forced a shut down (holding the power button) and when it restarted, it took a while and finally came to the folder-question mark icon.
 
I booted from a Mountain Lion flash drive and ran Disk Utility, but it does not see the hard drive. I also tried booting from the network recovery with the same results and ran the Apple Hardware Test, which showed no problems.
 
I haven't been able to check if something happened to the connection between the drive and the logic board due to the pentalobe screws (I already ordered a set of drivers). Is it possible the the hard drive is not completely dead and the information can be recovered? (It's still in warranty and I could take it to the Apple store). Could it be the connector or logic board? Is there any other test I can run without tearing it apart?
 
If I manage to pull out the drive, is there an enclosure that I can use to test if the issue is not with the drive itself? If I take to Apple and they replace the drive, will they give me the old one to try and recover data?
 
Thanks for any ideas you can provide.
 
Fernando
 
Edit. Found the OWC case and will order it if there's a chance of recovering the data.

Устройство:

MacBook Air 13" Mid 2012

Статус:

open

Оригинальный сообщение: Fernando ,

Название:

Hard drive not recognized

Текст:

My wife's Macbook Air 13" from mid 2012 (model A1466) suddenly stopped recognizing the hard drive. She was working, left it alone for a while and when she came back it was frozen and unresponsive. She forced a shut down (holding the power button) and when it restarted, it took a while and finally came to the folder-question mark icon.

I booted from a Mountain Lion flash drive and ran Disk Utility, but it does not see the hard drive. I also tried booting from the network recovery with the same results and ran the Apple Hardware Test, which showed no problems.

I haven't been able to check if something happened to the connection between the drive and the logic board due to the pentalobe screws (I already ordered a set of drivers). Is it possible the the hard drive is not completely dead and the information can be recovered? (It's still in warranty and I could take it to the Apple store). Could it be the connector or logic board? Is there any other test I can run without tearing it apart?

If I manage to pull out the drive, is there an enclosure that I can use to test if the issue is not with the drive itself? If I take to Apple and they replace the drive, will they give me the old one to try and recover data?

Thanks for any ideas you can provide.

Fernando

Устройство:

MacBook Air 13" Mid 2012

Статус:

open