Оригинальный сообщение: Eric H ,
I have had this happen, went to the site and they asked when you buy, it tell them when it was withing a year from date and they will mail you a replacement for free. When you do fill out the request though, you need to put the model number of your turtle beach in the form. to find that you need to take the ear cushions off of a speaker (varies by which headset you have). I broke the rubber seal that was glued on to the plush part but I just told them and they mailed 2 replacement ear cushions also free of charge.