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Оригинальный сообщение: Brittany Dutkevitch ,

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There are a few reasons as to why you may not be able to hear their voice. Check both of the headset connections by ensuring that the cord is completely plugged in. One side connects to the bottom of the headset itself, and the other connects to the left side of the base. Make sure both ends of the cord are fully pushed in, and a "click" noise is heard. If this still does not work, ensure the volume is loud enough. This can be done by pressing the circular button where it says "Volume +". For further information, check the [[RCA ViSYS 25424RE1 Troubleshooting|troubleshooting page]]

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