Оригинальный сообщение: PlantDock ,
I recently had a customer bring in his iPad and we established that the unit was not tethered to the cloud. By hooking up the unit to a desktop we were able to create an Apple ID that allowed us to back up the unit, capture data, save to the desktop then we ported the info to a new iPad. Hope this helps. You have entered into one of the most frustrating problems with the new Mac security system. We will be keeping a good thought for you. Good luck to you.