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Оригинальный сообщение: Kevin ,

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I had the same issue.   I replaced the cable, downloaded the drivers, uninstalled and then reinstalled the drivers, tried on macs, laptop and desktop.  I was told by the people at Vtech that my son must have dropped it and it is a possessor issue.  They will not replace it.  The warranty is only three months an d we bought it well in advance of Christmas  last year.  So by the time he filled it up and we tried to get the pictures off the warranty expired. I hope you had better luck than I did and got it to work.

Its a shame--camera works, still takes pictures, just cant get the pictures off of the camera.

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