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Текущая версия: Matty ,

Текст:

I had this problem with my late model 2016 MBP (the broken screen thing. I think I posted about it here. If something got caught between the display and the body it was insignificant enough for me not to notice. I never slammed the display closed. In fact it stayed open b/c it never left the house. Apple gave me EVERY excuse. I also have had a problem where the O key prints twice every third or fourth time you hit it. They told me they fixed it, but no. You never know how often you use that letter until this type of thing. The fingerprint think stopped working, and went to Apple Store and while I was talking to someone else at the Apple Store Greenwich, CT the other "Genius" guy ran a system fix and then told me I never had a problem. My last MBP from 2008 worked for 7 years so I got this one. Bad mistake. I bought a used Lenovo P50 since, from B&H ($950. used, but like new, warranty and box, and I dislike Windows) but its built rock solid and Lenovo just has nicer customer service. Louis Rossman who fixes Apple's for a living (he's got a you tube channel) talks of all the tricky things Apple does so you have to fix through them. The automobile companies are required to sell detailed repair manuals to individual unaffiliated repair shops. But not computer companies. I've lost much respect for a company I liked. But paying 3X amount to Apple for same computing power as Lenovo (and things are not soldered in) has got me !#^&@@. I'll let you know how my next move goes. It might be awhile but I'm not sure Apple can continue on this tact. It's sad they've lost focus.
 
=== Update (01/19/2018) ===
 
Oh, and Apple Care is the worst buy. They don't honor warranty in first year so I'm pretty sure they're not gonna find heart subsequently. Thats been my experience. Matt

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Оригинальный сообщение: Matty ,

Текст:

I had this problem with my late model 2016 MBP (the broken screen thing. I think I posted about it here. If something got caught between the display and the body it was insignificant enough for me not to notice. I never slammed the display closed. In fact it stayed open b/c it never left the house. Apple gave me EVERY excuse. I also have had  a problem where the O key prints twice every third or fourth time you hit it. They told me they fixed it, but no. You never know how often you use that letter until this type of thing. The fingerprint think stopped working, and went to Apple Store and while I was talking to someone else at the Apple Store Greenwich, CT the other "Genius" guy ran a system fix and then told me I never had a problem. My last MBP from 2008 worked for 7 years so I got this one. Bad mistake. I bought a used Lenovo P50 since, from B&H ($950. used, but like new, warranty and box, and I dislike Windows) but its built rock solid and Lenovo just has nicer customer service. Louis Rossman who fixes Apple's for a living (he's got a you tube channel) talks of all the tricky things Apple does so you have to fix through them. The automobile companies are required to sell detailed repair manuals to individual unaffiliated repair shops.  But not computer companies. I've lost much respect for a company I liked. But paying 3X amount to Apple for same computing power as Lenovo (and things are not soldered in) has got me !#^&@@. I'll let you know how my next move goes. It might be awhile but I'm not sure Apple can continue on this tact. It's sad they've lost focus.

Статус:

open