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Оригинальный сообщение: Amily Grey ,

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'''METHOD1: UPDATE DRIVERS'''

'''Step1:''' Press start button and select control panel option.

'''Step2:''' Open device manager and search network adapters.

'''Step3:''' Select the mode to which printer is connected Ethernet or Wi-Fi.

'''Step4:''' Check driver for updates and check if the driver is running successfully.

'''Step5:''' If not running disable the driver and enable it again.

'''METHOD2: SOFT RESET PRINTER'''

'''Step1:''' Switch of the printer and disconnect all the cables.

'''Step2:''' Press and hold power button for approximately 60 seconds.

'''Step3:''' Restart the printer and check the error is fixed.

'''METHOD3: SEMI RESET PRINTER'''

'''Step1:''' If on opening the printer door there is no paper stuck in the printer go to step2 or if found remove the paper carefully and restart the printer.

'''Step2:''' Press home button and navigate using keys to support menu.

'''Step3:''' Enter support menu and you found support x where x will be model number.

'''Step4:''' Now press > button till you find resets menu and press ok button.

'''Step5:''' Now country and language reset occurs press right button.

'''Step6:''' Press right button on partial reset to reach semi-full reset prompt and press ok button. or contact hp support

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