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Original post by: Nikki Cavender ,


I hear the clicking sound when I press my cup against the dispenser and yes, the ice flap opens and closes. The ice tray fills & dumps as it should, and I can turn the circular knob on the back of the ice box, to make the ice fall through the shute. But the stainless steal auger blade is not rotating at all.

Figured that was the issue all along, but didn’t know what it was called, therefore, couldn’t search how to fix it. So thank you for all the detailed instructions!!

Now that you’ve helped me identify the issue, how do I fix it? I’m assuming it will need to be replaced?