So my dad paid my phone for minutes because I saw the Verizon people text me and it’s said that ur service has been added and it ends the end of September, and usually when I see the message I do power off bc it would still say 3g and when I turned my phone back on it still said said 3g from what it said before it got paid so I did that a couple of times but I still don’t know what the problem was, and I’ve been looking it up and nothing is working I was hoping I could find the right answer so I was hoping someone could help me