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Текущая версия: Dan ,

Текст:

I’m another victim of this problem. My device is MacBook Pro 13-inch, 2017 with Touch Bar. it seems that it’s heavily affecting 2016 & 2017 models, 2018 will follow soon.
 
I’m running my Mac always in A/C controlled environment, few lines start to appear at the lower part of display then increase in numbers until they form a thick grey bar. the only way to solve it is to close the lid or shutdown the laptop for an hour or so.
 
[image|2140463]
 
Sometimes this thick bar starts flickering and displaying random rainbow colors as show.
 
[image|2140464]
 
Apple should really consider a recall program for this issue.
 






Update
Update as of 08/07/2020: I escalated the issue to Apple customer support, they've managed to give me exceptionalwarranty exception for out of warranty service, the display was replaced for free.free!






Update
Update as of 08/07/2020: I escalated the issue to Apple customer support, they've managed to give me exceptionalwarranty exception for out of warranty service, the display was replaced for free.free!
 
[image|2152199]
 
[image|2152200]

Статус:

open

Отредактировано: Mohamed Attia ,

Текст:

I’m another victim of this problem. My device is MacBook Pro 13-inch, 2017 with Touch Bar. it seems that it’s heavily affecting 2016 & 2017 models, 2018 will follow soon.
 
I’m running my Mac always in A/C controlled environment, few lines start to appear at the lower part of display then increase in numbers until they form a thick grey bar. the only way to solve it is to close the lid or shutdown the laptop for an hour or so.
 
[image|2140463]
 
Sometimes this thick bar starts flickering and displaying random rainbow colors as show.
 
[image|2140464]
 
Apple should really consider a recall program for this issue.
 
 
 
 
 
 
 
Update as of 08/07/2020: I escalated the issue to Apple customer support, they've managed to give me exceptional out of warranty service, the display was replaced for free.
 
[image|2152199]
 
[image|2152200]

Статус:

open

Оригинальный сообщение: Mohamed Attia ,

Текст:

I’m another victim of this problem.  My device is MacBook Pro 13-inch, 2017 with Touch Bar. it seems that it’s heavily affecting 2016 & 2017 models, 2018 will follow soon.

I’m running my Mac always  in A/C controlled environment, few lines start to appear at the lower part of display then increase in numbers until they form a thick grey bar. the only way to solve it is to close the lid or shutdown the laptop for an hour or so.

[image|2140463]

Sometimes this thick bar starts flickering and displaying random rainbow colors as show.

[image|2140464]

Apple should really consider a recall program for this issue.

Статус:

open