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Текущая версия: Preppy Stevens ,

Текст:

I have a similar problem with my CyberPower UPS (model CP1000PFCLCD). '''It seems the only time it will charge the battery is immediately after a selftest; it charges the battery to full after a selftest but then it ridiculously thinks the battery stays fully charged while the battery actually gradually loses its charge''' (which will eventually destroy the battery if it’s allowed to discharge too far). '''The reason I believe the UPS hasn’t been keeping the battery charged is that the selftest reduces the reported battery charge from 100% to about 65% in a few seconds, and then it takes hours of charging before the UPS software (CyberPower PowerPanel Personal v2.2.0) reports the battery is again at 100%'''.
-'''Recently the UPS developed a second problem that magnifies the first''': During the selftest, the pc “loses communication” with the UPS (connected via usb port), the software doesn’t indicate the selftest has completed, and the UPS seems like it remains in battery mode… its internal fan doesn’t stop spinning, as if it isn’t cooling down and is continuing to drain the battery. To protect the battery from being drained so far that the battery is damaged, and to protect my pc from losing power and crashing, I respond by quickly shutting down the pc, then shut off and restart the UPS, and then restart the pc. After startup the UPS software reports the selftest was passed, but given the circumstances I don’t have confidence that that report is valid. The software also reports the battery is fully charged, which is implausible since I know from experience that it takes hours to reach full charge after a selftest. My hunch is that the battery is now never being charged and will eventually be permanently damaged.
+So, '''for awhile it was possible to maintain a charge by periodically performing a UPS selftest'''. I’ve been doing a selftest about once per month.
+
+'''However, recently the UPS developed a second problem that magnifies the first''': During the selftest, the pc “loses communication” with the UPS (connected via usb port), the software doesn’t indicate the selftest has completed, and the UPS seems like it remains in battery mode… its internal fan doesn’t stop spinning, as if it isn’t cooling down and is continuing to drain the battery. To protect the battery from being drained so far that the battery is damaged, and to protect my pc from losing power and crashing, I respond by quickly shutting down the pc, then shut off and restart the UPS, and then restart the pc. After startup the UPS software reports the selftest was passed, but given the circumstances I don’t have confidence that that report is valid. '''The software also reports the battery is fully charged, which is implausible since I know from experience that it takes hours to reach full charge after a selftest. My hunch is that the battery is now never being charged and will eventually be permanently damaged'''.
I replaced the battery in the fall of 2019 because the original battery died. Perhaps the original battery would still be okay if the UPS had kept it charged.

Статус:

open

Оригинальный сообщение: Preppy Stevens ,

Текст:

I have a similar problem with my CyberPower UPS (model CP1000PFCLCD).  '''It seems the only time it will charge the battery is immediately after a selftest; it charges the battery to full after a selftest but then it ridiculously thinks the battery stays fully charged while the battery actually gradually loses its charge''' (which will eventually destroy the battery if it’s allowed to discharge too far).  '''The reason I believe the UPS hasn’t been keeping the battery charged is that the selftest reduces the reported battery charge from 100% to about 65% in a few seconds, and then it takes hours of charging before the UPS software (CyberPower PowerPanel Personal v2.2.0) reports the battery is again at 100%'''.

'''Recently the UPS developed a second problem that magnifies the first''':  During the selftest, the pc “loses communication” with the UPS (connected via usb port), the software doesn’t indicate the selftest has completed, and the UPS seems like it remains in battery mode… its internal fan doesn’t stop spinning, as if it isn’t cooling down and is continuing to drain the battery.  To protect the battery from being drained so far that the battery is damaged, and to protect my pc from losing power and crashing, I respond by quickly shutting down the pc, then shut off and restart the UPS, and then restart the pc.  After startup the UPS software reports the selftest was passed, but given the circumstances I don’t have confidence that that report is valid.  The software also reports the battery is fully charged, which is implausible since I know from experience that it takes hours to reach full charge after a selftest.  My hunch is that the battery is now never being charged and will eventually be permanently damaged.

I replaced the battery in the fall of 2019 because the original battery died.  Perhaps the original battery would still be okay if the UPS had kept it charged.

Статус:

open