Оригинальный сообщение: Dave Knight ,
As the paper comes up from the paper tray, it goes through a register under the print cartridge. If it is stopping there before being pulled further into the printer, make sure that all parts of the register assembly move freely. I’ve seen the little felt pad stickers that are placed in different sections of the printer to dampen noise lose their felt over time and become sticky. Parts that touch them become stuck and cause the paper to not be noticed by the register. So turn-off the printer and remove the print cartridge. Look at the roller under it. there will be some metal plates near it. Make sure they move as they should . They are spring-loaded and should be able to flip or rotate forward/back. if you do find the sticky pads (about the size of your small finger’s fingernail), scrape them off.