I have the same problem, at the 27% mark the battery drops to 7% holds then shuts down. The crazy thing is that i loose a few percent capacity each time such that my capacity shows 81% by the 17th charge cycle. Not normal! I contacted the distributor and they are awesome, they have been replacing my battery each time no hassle. I am on my 3rd batter in about a month and half. lets see how this one works out. Your situation is not unique and I’m afraid that the manufacturers are pumping out worthless batteries. find a good supplier and keep trying until someone figures something out.