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Оригинальный сообщение: Innovatrix Repairs ,

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Usually by holding power/volume up and sometimes the home button.

Hold until the device reboots, keep holding and a recovery menu should open.

You can use the volume down and up to navigate the menu, and power to select.

Look for factory reset.

Note: you may need your google account info to finish reactivating the phone after reseting the phone in this way. You could get locked at that stepped without it.

Other note: button combo is different for all devices. Do a quick search on google for your model and hard reset.

I hope this helps

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