When i try to open any of the installed apps they will not connect Vudu shows an error with invalid hardware then shows the old mac address. I tried going to samsung to get a updated firmware I am already at latest version. The samsung link is down for downloading from their site, i was given this for the usb download http://spr.ly/617703SdD4 it goes directly to it the download if anyone needs it. Factory resets haven't helped either is there any way to reimage the player or get into a setup like a bios?