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Текущая версия: Andrew S

Название:

Beats Solo Pro won't turn on or charge

Текст:

I've been using these headphones all day and haven't had an issue until now. They were being used almost constantly over the past 2 or 3 hours and they died. So I plugged them in to charge, no issues there. The LED charging light lit up red and I left them for 30 or so minutes. After that, I wanted to use them to work out so I grabbed them and put them on. They didn't make any noise whatsoever - not the startup noise, or the noise telling me when it connects to my phone, not even the power down noise (like if it wasn't actually charging).

So I tried to plug it back in and the LED light never turned on, no matter how long I kept them on there. I tried to plug them into other chargers, that charger has caused some issues recently, but still absolutely nothing.

I looked online and all I really found was talking about resetting them. I've tried all different ways of resetting them and nothing has worked. I even contacted apple support but they gave me the same advice (which still didn't work) and then told me I needed to take them in to be serviced.

I really can't afford to have them serviced at this point. I'm paid minimum wage and don't have the savings. Is there any sort of at-home solutions other than those mentioned here that work? Or does anyone have any other advice?

I've had these headphones for a year and a half and I've already had so many issues. I use them daily, as I am very sensitive to loud and distracting noises. I can't overstate how important these are to me. I really want to make sure I've exhausted all my options, however, before paying more than I can afford to have them "serviced". Does anyone have any ideas?

Устройство:

-Beats Headphone
+Beats solo pro

Статус:

open

Оригинальный сообщение: Grace

Название:

Beats Solo Pro won't turn on or charge

Текст:

I've been using these headphones all day and haven't had an issue until now. They were being used almost constantly over the past 2 or 3 hours and they died. So I plugged them in to charge, no issues there. The LED charging light lit up red and I left them for 30 or so minutes. After that, I wanted to use them to work out so I grabbed them and put them on. They didn't make any noise whatsoever - not the startup noise, or the noise telling me when it connects to my phone, not even the power down noise (like if it wasn't actually charging).

So I tried to plug it back in and the LED light never turned on, no matter how long I kept them on there. I tried to plug them into other chargers, that charger has caused some issues recently, but still absolutely nothing.

I looked online and all I really found was talking about resetting them. I've tried all different ways of resetting them and nothing has worked. I even contacted apple support but they gave me the same advice (which still didn't work) and then told me I needed to take them in to be serviced.

I really can't afford to have them serviced at this point. I'm paid minimum wage and don't have the savings. Is there any sort of at-home solutions other than those mentioned here that work? Or does anyone have any other advice?

I've had these headphones for a year and a half and I've already had so many issues. I use them daily, as I am very sensitive to loud and distracting noises. I can't overstate how important these are to me. I really want to make sure I've exhausted all my options, however, before paying more than I can afford to have them "serviced". Does anyone have any ideas?

Устройство:

Beats Headphone

Статус:

open