chris pitchford, there are firmware issues connected with the error code and I believe that some users have had luck with reactivation. Go into into Account Management ([Friends] [Account Management]), de-activated and then re-activate again. If that does not work and you are having issues with all of your games, it is most likely that you will have to replace your BR drive. It is caused by the BR no reading your disk., Could be a mis-alligned or dirty laser as well as other drive issues.