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Why won't my Samsung Galaxy Prevail charge?

My samsung galaxy Prevail will not charge more than 8%. When the phone is plugged in without the battery it will not charge at all.

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sharon, it is absolutely normal for the phone not to charge with the battery removed; it has nothing to be charged. First thing I suggest, is that you replace the battery.

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Maybe your charging port is broken, you could replace a new one port and then have a try.

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sharon will be eternally grateful.
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