MacBook Pro turns off after a couple of seconds
I've got an early 2015 13" MacBook Pro. Absolutely no water damage, drops etc
A couple of days ago it started turning itself off within a couple of seconds of me turning it on. This problem seems to be quite widespread but I could not find a solution to the problem anywhere.
Mac turns off within seconds(3-6). If any key is pressed and held the computer acts normally. Key can be released for a couple of seconds - afterwards any other key has to be pressed and held or the computer acts as if the power button was pressed for a couple of seconds and shuts down.
Longer, rambling version:
After troubleshooting it for what seems like years I've found out that:
-If I press and hold ANY button immediately after pressing the power button the computer doesn't turn itself off - it let's me log in etc
-If I let go of the button I was holding BEFORE I'm logged in the computer turns itself off as If I pressed the power button for a couple of seconds
-If I let go of the button I was holding AFTER I'm logged in I get the standard prompt -"Are you sure you want to shut down your computer now?" If I press and hold any button again, I can just click Cancel and the computer doesn't switch off
-I can let go of the button I'm holding and substitute it for an different button
-Funnily enough if I press and hold the power button at start-up I can use the computer normally. If I try to press and hold it later it turns my computer off as it should.
So yeah, that's what I've found - hopefully it will help someone with the same problem.
Any ideas as to what I could try? The laptop is still under warranty so if I fail to resolve the issue by Monday I'm having it repaired but I would really prefer not to lose my workplace for 3-5 working days.
Dan - sincerest thanks for your answer. The laptop is covered under warranty so I really did not want to open it. External keyboards did not word as the built in one had higher priority, especially the power button.
mayer - I know it is covered under warranty, I even stated so in the original post. You are like those people who answer "just google it" when someone asks a question that has been answered ANYWHERE before. I wrote about my process of getting the laptop in a somewhat working order hoping it helps someone else, and that someone provides an obvious (software) answer I had missed that would allow me to not wipe my laptop and part with it for 5-7 working days.
In the end I ended up having it repaired under warranty. I learned a bit more about the problem but everything points to a hardware defect.
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Hi. I am experiencing the same problem (exactly the same). Did you manage to find the solution?
из Bartosz Wiernicki
It's coved under warranty.
Sorry, had it repaired under warranty. Is the keyboard behaviour the same? Does the right shift key act strangely? (one of the little things not mentioned in the original post)
I also had the same issue. I wish there was a way to stop it. It is hard to work when your computer turns off by itself.
из SAVAGE GOGURT
What was the fix for this problem under warranty? Was it a new logic board or a new keyboard /upper case etc?
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