I'm sorry I think your in the wrong section, or not.
please read my answer above too, if your using Mac's 2 latest operating systems. Yosemite & El Capitan, they are working on some bugs.
Do you have a power light come on? It's red, and blue if bluetooth is working from your unit.
Are you sure your Batterie is charged?
If you threw away your instructions they are downloadable at Jam's website, here is a link...
[http://www. described.com/customer-support/instruction-books]
Your problem is different than the 1st question, there is some grey area there however I hate to say this, your question is in the "Add your answer" section. So you have credit for 1 answer.
I am just as new as you are, an easy mistake to make. This is the best site on the web!!
Pauz
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