Перейти к основному содержанию

Samsung Galaxy S7 (SM-G930, SM-G935) — смартфон седьмого поколения линейки Galaxy S, анонсированный компанией Samsung Electronics 21 февраля 2016 года на MWC в Барселоне[

362вопросов Показать все

Why can't my call be heard without using speaker.

my s7 i just got for 12 days begun to act up, i can;t make any calls with out using the speaker and when i record the sound quality is very bad i can barely hear myself with all that static, so what is wrong with my phone.

P.S i try factory reset and the problem is still there.

Ответ на этот вопрос У меня та же проблема

Это хороший вопрос?

Оценка 0
Добавить комментарий

3 Ответов

Наиболее полезный ответ

Hello MajorZer0 ;d

On the iPhone, there's two cameras, two microphones, and two speakers.

There's the microphone and a speaker where your ear goes when talking.

There's also a microphone and a speaker where your mouth is near, at the bottom.

When you use the main camera, the bottom microphone where your mouth is records sound.

When you use the front-facing camera (selfie) the earpiece microphone where your ear goes records sound.

I'd assume most phones go by this concept, and thus.. on your Galaxy's lower microphone module doesn't work.

To confirm my suspicions....

Do a selfie video, say something, and play it back.. if the voice is clear then your earpiece microphone is fine. This earpiece microphone is also used for when loudspeaker is activated.. which is why it works when you put the call on loudspeaker.

If the above is correct, then yes, you have a busted lower microphone and it's in need of a replacement.

There is a chance however it might have something stuck in it and just needs cleaning. ;d

Был ли этот ответ полезен?

Оценка 1
Добавить комментарий

you mean your phone can't work well when talking on the phone in ear speaker? guess that your ear speaker got broken

Был ли этот ответ полезен?

Оценка 0

1 Комментарий:

no i can hear but can't talk


Добавить комментарий


You probably had some water get into the speaker somehow. IF this s true than it should clear out in a day or 2, but it it still dosen't tr taking a cotton swab and GENTLY swabbing the inside of the speaker. If there is no water issue tha n its probably a factory defect. You should send the phone to samsung and make a formal complaint, and they should send you a new one with your'e warranty.


Был ли этот ответ полезен?

Оценка 0
Добавить комментарий

Добавьте свой ответ

MajorZer0 будет вечно благодарен.
Просмотр статистики:

За последние 24часов: 0

За последние 7 дней: 0

За последние 30 дней: 3

За всё время: 1,833