help please! the arm strap plastic snap is missing

First of all Patagonia bags are the best I've owned but, my bag is missing the plastic connector for the arms on the bag. I have one half and I looked for the parts on your website but you don't have them available. I would really like to have one if its possible.

If you could help you can contact me at


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Critical Mass Travel Bag, male buckle broken, Rock Lockster WOO-JIN Duraflex. Could you send me one? Dave B


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