iPhone 6 Plus

Дата выхода 19 сентября 2014 года. Это большая версия iPhone 6 с 5.5-дюймовый экраном.

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lordimac @lordimac82919

Репутация: 25

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Опубликовано: 23 сен 2016 г.

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Sensors defective? Compass doesn't work.

Hello, I'm using an iPhone 6 Plus 64GB which I bought 2 Years ago. I installed iOS 10.0.1 and 10.0.2 recently.

As I recognized now, the tilting sensor doesn't work anymore. The compass needle is pointing to north and doesn't rotate. I can't even calibrate the compass. Playing games with tilt controlling doesn't work. It's possible that this is broken since few weeks, I didn't used it for weeks.

Sometimes it works for a few minutes after a reboot.

I tried resetting the phone completely, setup as new phone and tested the compass. It still shows the same problems.

GPS is working fine, as well rotating the screen. It got never any water damage at all. I dropped it about 1 year ago, but nothing was damaged after this except a bigger scratch at the corner.

Which sensor is affected? Gyroscope? Accelerometer? Magnetometer?

Thanks for any support.

Ответ на этот вопрос У меня та же проблема

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Upgrade to 12.2 fixed my SE. No idea why the compass and compass-related apps started acting up in the first place, but seemed to be software issue here.

2 мая 2019 г. из MotorMac

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johnmbonn @johnmbonn

Репутация: 109

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Опубликовано: 8 ноя 2017 г.

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The compass won’t work if your iPhone is in a case with a magnetic flap!

The magnet freezes the needle!

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6 Комментариев:

The phone wasn't inside a case.

8 ноя 2017 г. из lordimac

Correct. Thanks!

23 окт 2018 г. из edmaureen64

Worked for me. Thanks!

15 фев 2019 г. из tonya.pruett

Exactly what happened!

20 фев 2019 г. из Tiecong Li

Amazing, you’re a legend! Thank you, the magnetic case was the cause, took case off and it’s working fine again

24 ноя 2019 г. из ine.natasha

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Tom Jones @tomjones29650

Репутация: 85

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Опубликовано: 5 сен 2017 г.

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My compass never worked. After trying a few things I finally went into the compass app settings. I turned off the "True North" feature and now the compass works just fine.

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Never got a worse answer.

5 сен 2017 г. из lordimac

That actually helped me. Thanks Tom Jones.

7 июн 2018 г. из Aguero87

Nice, thanks, this setting was the problem for me as well.

19 авг 2018 г. из seeking_wave

Thanks a lot! My compass moved but my north felt wrong, turned out to depend on having ”geographical north” in Compass Settings activated. Turn it off!

15 дек 2018 г. из Peter Johansson

Same here... turning off true north made the app work again. Thanks.

8 ноя 2019 г. из Stefan Ungureanu

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harder948 @harder948

Репутация: 61

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Опубликовано: 24 янв 2018 г.

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Had the same issue........Go to settings then to privacy then location services then to system services and turn on compass calibration.

Check the compass and it should be working.

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I just got a brand new 6s to replace an old 6, Had the same problem on that phone as well as this one out of the box. I followed your instructions and now it works...

7 июл 2018 г. из rhice86591

Thanks, worked after going DEEP into the settings like you instructed. Why does one have to go that deep in order to turn on the compass?? How would one know to do this with an App that comes with your iPhone in the first place? I think I used it when I first got my iPhone 6, but maybe after all the updates since new it has buried this setting now?

18 фев 2019 г. из kachemakbrowns

Thanks, worked for me.

6 апр 2020 г. из saeed_salehnejad

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Kelmon Plays @kelmonplays

Репутация: 37

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Опубликовано: 12 сен 2018 г.

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I had this problem too. I literally just gave my iphone a hearty whack to the palm of my other hand and the compass fixed instantly.

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Excellent diagnostic tool. It read W / whacked / read N as it should and then when I opened MAPS it went wonky again.

9 мая 2019 г. из donoboywonder

It wouldn't work in the case, so took it out but still wouldn't go, gave it a whack and its working, thank you.

28 июл 2019 г. из juliedavies738

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Репутация: 13

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Опубликовано: 2 янв 2018 г.

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Try swiping left on the compass app to display the surface leveling tool.

Turn the phone on its edge to display the edge leveling tool.

Swipe right to return to the compass to, hopefully, see an unfrozen compass.

Worked for my iPhone 6 running iOS 11.2.

Probably a software bug.

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Worked on my 6 but not on my 6s, removed 6s from case & works, Thanx.

12 янв 2018 г. из David Cocker

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Репутация: 69

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Опубликовано: 7 авг 2020 г.

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I had the same issue. It was the magnet on the back of my case.

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Otter box case, no magnet.

7 авг 2020 г. из craig bauer

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James Johnson @jamesjohns27953

Репутация: 13

Screen Doctor of Indiana

1

Опубликовано: 23 сен 2016 г.

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Sounds like you did the logical steps... I'd put the iPhone in DFU mode and restore it(different from iTunes restore).

This would rule out possible software issues..

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Didn't know that DFU is still a thing in 2016. Will try this today. A downgrade to 9.3.5 is also possible I think, will try this as well to exclude an iOS 10 problem with my phone.

24 сен 2016 г. из lordimac

DFU has always been a thing since iPhone 3G haha. Yep you can go back from iOS 10 to 9.3.5 as apple is still signing the ipsw firmware for that.

24 сен 2016 г. из Ben

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lordimac @lordimac82919

Репутация: 25

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Опубликовано: 24 сен 2016 г.

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Tried an DFU Restore of iOS 10, same issue. After a RESTORE it worked for a few seconds, maybe a minute, but then the compass stopped working. If I shut it down and leave it off for few minutes and then starting it up, the compass works as well for a minute or so, but then stops working. Even with 9.3.5 I get the same problem. Both without the backup. Any ideas? Probably a temperature issue?

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jonparniawski @jonparniawski

Репутация: 1

Опубликовано: 10 ноя 2017 г.

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It happens with Touch Disease...It's on/same area of logic board that control touch. I disassembled my phone 4 times and put a shim where the solder joints loosen (known Apple issue) and you need to get it 'just right' or everything will work except the compass (can still rotate phone, etc).

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black-c2010 @blackc2010

Репутация: 1

Опубликовано: 19 июн 2018 г.

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I did something weird but it worked; since the problem is probably a magnetic needle I tried to rub a strong magnet at the back of my iPhone 6 after I tried every other option (except the DFU) and the only thing that worked is turning off the true north (which is unsatisfying cause I Shouldn’t need it in a perfectly well phone), so I rubbed the magnet real good and completely turned off the compass app and turned it back on and as I expected the compass was working but heading to the wrong direction until the ball in the circle appeared and after doing the recalibration it worked perfectly with the true north on !!!

I’m a bit of a chatty so I’m sorry if that was a long explanation, but I really hope it helps

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Update: it didn’t last long.

19 июн 2018 г. из black-c2010

This is a different problem.

19 июн 2018 г. из lordimac

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jonparniawski @jonparniawski

Репутация: 1

Опубликовано: 19 июн 2018 г.

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It is the same issue/fix as the touch disease problem. You need to take the logic board out and put some folded up electrical tape on the chip that the solder joints come loose over time. I went nuts researching this issue and figured it out when I had to fix the touch disease issue. My compass worked again but I need to put more tape on the chip as the touch works fine but the compass died on me again.

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Tim Pearson @timpearson84918

Репутация: 1

Опубликовано: 2 мая 2019 г.

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I tried all of the above but nothing worked. So, with the compass app open I gave my phone a really vigorous shake ….. hey presto, it works fine now

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I just shook my phone (with magnetic cover on), and now the compass works! Go figure....

27 июл 2020 г. из Meredith

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Muzahim @muzahim

Репутация: 1

Опубликовано: 9 ноя 2019 г.

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Changing the front camera flex is the last answer.

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craig bauer @craigbauer

Репутация: 1

Опубликовано: 7 авг 2020 г.

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Still have this issue. It’s definitely software. Occasionally it goes away after an update but usually comes back with the next update. I can clear the glitch sometimes by rebooting phone with SIM card removed. It will also , oddly enough, clear up after taking a plane to another geographical area.

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Репутация: 1

Опубликовано: 27 авг 2020 г.

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Added a Gotit magnet and it messed with all gyro features, compass, measuring and level. Remove from magnet and power off/on. Works again

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