Won't charge (phone less than 1 yr old)

Question

BLU Vivo XL

The BLU Vivo XL was released in January 2016 as part of BLU's budget line of smartphones.

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leveynicole55 @leveynicole55

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Won't charge (phone less than 1 yr old)

All of a sudden, my relatively new Blu Vivo XL won't charge. I've done 1 - 30sec hold 2 - Compressed air 3 - removed battery 4 - checked for glue...

Earlier, when plugged in, i tried to turn it on, and saw the battery charge graphic. Now, not even that..it won't turn on at all, and no charging/notification light either.

Any suggestions? Or am I just f***** ?

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jayeff @jayeff

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Hi,

I suggest that you verify that it is less than one year old and then consult the manufacturer's warranty documentation that came with the phone as to what you have to do to make a claim for a warranty repair or replacement.

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