What do I do if the device won’t turn on?
My device is plugged in but will not turn on; what do I do?
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Hi, if your device isn’t turning on you should try a different electrical socket to see if it could be an electrical problem. If it still doesn’t turn on, try waiting 30 minutes to see if the vacuum has just overheated. If you’re still having trouble, it is likely that your power cord has malfunctioned, so you may need to replace it.
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