Why isn't my DSI turning off?

When I close it, it usually pauses. I closed it this time to find it frozen, and it will not turn off. It would be a great help if you know the answer.

Ответ на этот вопрос У меня та же проблема

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please describe your model and os for help you easier.

you already force shut down by holding power button?

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Or even just removing the battery and putting it back in?

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