iPod touch silver back

glenda, you can try this and see if it works. Connect your iPod to the primary computer you use it with, and open iTunes. When you disconnect iPod from the computer, it will no longer be locked.

If you can't unlock your iPod that way you can restore your iPod to factory settings using iTunes. Please note that this will erase all data on your iPod.

1. Restore your iPod. Warning: The restore process cannot be undone. All of your songs and files will be deleted. Always make a backup of your important data.

2. Connect your iPod to the computer that you want to be the primary computer.

3. Open iTunes and synchronize.

You can also try it by plugging the iPod touch into a computer then hold down the power button for about 5 seconds until you see the red slider button to power it off, slide to power off the iPod touch. Then press and hold both the power button and the home button at the same time until you see the Apple logo, then release the power button but keep holding in the home button. Hold the home button in until you see the iTunes logo on the iPod touch, then let go of it.

Last but not least if you are using Windows you can:

First plug in the ipod, go to My Computer. Click on the ipod drive, then go to tools > folder options. Then click view, click show hidden files. Go to ipod_control. Then go to device there should be a file named "_locked" ,delete that. Unplug the ipod and you should be ready to go. Hope this helps and as you see there are multiple ways. Give it a try and let us know what works. Good Luck.