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Washer machine drum locked.

I have an LG wm2016cw, everything but the spin cycle is functional. I've tried resetting and that didn't work. so, I put it in test mode and just ran the spin cycle. Ive tried hand spinning the drum but it doesn't move or seems to be seized and Im getting a high pitch whine from the electromagnet in the back during test.

I couldn't find anything through Google and would appreciate any help with this.

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Cause 1

Lid Switch Assembly

The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it.

Cause 2

Motor Coupling

The motor coupling connects the motor to the washing machine transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.

Cause 3

Drive Belt

Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.

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