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A laptop by Lenovo that can function as a tablet.

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Touchscreen no longer functional after possible update?

I have had my laptop for about 5 months now, and the touchscreen stopped functioning after about 3 months. I searched this up on Google and tried all the solutions, but none of them worked. I don’t think this is a hardware issue, as this has occurred to many people after a software update? The screen on my laptop is still functioning, its just the touchscreen. My model is Yoga 720-12IKB.

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My touchscreen stopped working as well for Yoga 720-121KB

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Hi @DS,

Try this link and check the results.

Scroll down to Solution and select Windows 10 (if this is the installed OS)

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It doesn't work. Also, Settings has said that it has Pen and Touch support even though the touchscreen clearly doesn't work. Maybe I'll try a guide to reseat the display cable and see if that works.

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Did you try resetting it? There is a good chance that it will fix this issue.

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Yes, I have tried resetting it.

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Can you check if there is another update? If the is try updating.

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The update may have replaced the drivers for the touch screen. You should try going to www.lenovo.com and look for support for the model of your laptop. If there is an automated support tool to check for drivers then use that, if not then search for a driver that fits the description of touch screen display. You will need to install Lenovo’s installer to set up the driver update.

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