Hi, my A5 2016 phone’s screen was broken and now I want to turn it off

There are two ways that you can turn off this device. One way is to hold down the power button and wait for the pop-up menu to appear, then press “Power Off.”

If that way does not work, then hold and press the Power button and Volume down button until the screen turns black and then shows a menu. Use the Volume buttons to navigate through this menu until you find “Power Off/Shut Down.” Then, press the Power button and this should power the phone off. If it does not, please ask me again and I will help you if any way I can.

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Thanks for your answer

But as i said my screen wash broken so i can't see any thing

I wish there were an other ways to shut it down

15 окт 2019 г. из REZA kia

I'm sorry for the confusion. There is a way to shut it off without using the screen. Hold the Power and Volume Down buttons for about 15-20 seconds. This should shut the phone off without needing to use the screen.

15 окт 2019 г. из Zackary A Pitts

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Samsung Galaxy A5 (2016)

Hi, my A5 2016 phone’s screen was broken and now I want to turn it off

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