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My WiFi is not working

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I am not sure what to do…. I uploaded some pics…. Can anyone help??

Ответ на этот вопрос У меня та же проблема

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@shubham16353414.... have you tried to run the trouble shooter? the pic of your hardware shows no driver issues, although you could refresh by selecting scan for changes and see if it populates an error. Have you tried restarting your router ? have you recently installed a new antivirus? what have you already tried?

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Hi,

What is the model number of the laptop?

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@jayeff I am not able to figure out that .. HOW To find the model no...... It was written on my Box but I don't have that that box currently

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@jostewcrew I tried to trouble shoot but it always shows no Ethernet plugged in.......

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@jostewcrew I only have Malwarebytes which I installed 4 months back..... But never faced such issue

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@shubham16353414 ,

Here's how to find what the laptop's model number is

Have you checked in BIOS to see if the WLAN has been disabled?

As I don't know the laptop model I can't be sure but in some Asus laptops there is a setting in BIOS that allows the WLAN adapter to be disabled. This may be the reason why it is not showing up in Device Manager. Worth a look anyway

If there is no setting it may be that the WLAN adapter may be faulty.

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Hi shubham16353414

what is your laptop model?

It seems that the wifi card is not detected on the computer.

I would suggest you to check on your bios / uefi settings if it has been disabled.

else, you need to open up the laptop to locate the wifi card.

Try reseating and see if it helps.

If it does not work still, try testing with another known working wifi card.

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