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Hi, so my partners MacBook worked fine earlier today. I cleaned out the USB-C port, tried different cables then held shift-control-option and the power button together (SMC reset) but it still won’t charge and is only showing that the battery is in the red?
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Let’s take a look at it with a better tool. Download, run and post your results using Coconut Battery.
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Most probably your partners battery just have been discharged too much and went to the coma state. Letting it charge for a while before powering the system up should do the trick.
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