Laptop shuts down immediately upon removing charger - new battery

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Acer Aspire Laptop

Repair guides and support for the laptop line of Acer's Aspire series for casual home and business use.

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Matthew Kahn @matthewkah87138

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Опубликовано: 15 июн 2020 г.

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Laptop shuts down immediately upon removing charger - new battery

Hello,

I was having issues for a while where my laptop battery wouldn’t charge and my computer would immediately turn off when I removed the charger.

I bought and installed a new battery, and the battery has now charged to 100%. The two power lights on my laptop are now a solid blue, where before one of them was flashing orange. Still, when I unplug my laptop, it immediately shuts off.

What can I try to fix this?

Thank you in advance.

The solution was found here.

https://www.youtube.com/watch?v=i9rIo2Kj...

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Hi, the model number is

Acer Aspire A515-41G

Which data do I use to assess whether or not the battery is fully charged?

There is a data point from today which states the battery has 100% capacity remaining under "Recent usage."

15 июн 2020 г. из Matthew Kahn

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Hi, the model number is

Acer Aspire A515-41G

Which data do I use to assess whether or not the battery is fully charged?

There is a data point from today which states the battery has 100% capacity remaining under "Recent usage." — Matthew Kahn

Daanbreur @daanbreur Репутация: 14 3 1 · Answer 1 · 2020-06-15T03:30:31-07:00

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Daanbreur @daanbreur

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Опубликовано: 15 июн 2020 г.

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that sounds like a broken battery.

If you are using Windows 10, Try creating a Battery Report.

Here are some steps on how to do that.

1. Right-click on the Start menu to bring up the menu.

2. Choose Command Prompt (Admin) or Windows Powershell (Admin).

3. Run the following command: powercfg /batteryreport /output "C:\Battery_Scan.html" .

4. Open file (Navigate to the C: drive in explorer there will be a file called Battery_Scan.html, Double Click it).

5. Check the report.. (Under Battery life estimates and the Battery Usage graph will be the most useful information).

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Which of the data should I be looking at to assess if the battery is broken?

It is new, I would think it shouldn't be :/

15 июн 2020 г. из Matthew Kahn

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Acer Aspire Laptop

Laptop shuts down immediately upon removing charger - new battery

Update (06/18/2020)

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