Why won't whatsapp download images or voicenotes?

My phone won’t download images or voicenotes that are sent to me through whatsapp, and I can’t send them. I can see the blurred version of pictures, but they won’t download. However I can see them perfectly on Whatsapp Desktop?! I’ve tried deleting and redownloading several times, given it all the permissions… not sure what else I can do? Will rooting do anything?

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