I had the same issue with a brand new 2T external hard drive, in my case the drive would systematically stop working when it reached around 750Gb data storage. I could still format it with gparted and it would be usable again but the problem is still there and I haven't found a fix to this fault yet, so I'm left with less than half storage capability. That said, worst case scenario you can't get a refund/replacement, you could try doing some tests with utilities like smartmontools(cross-platform) and badblocks(GNU/Linux) and hopefully solve it
UPDATE: After disassembing, connecting the disk to the pc through SATA and wiping it (zero-fill,1 pass) the problem was gone, all disk space usable, no more r/w errors - along with the terrific slowdowns and frequent hangs - occurred during file transfer. So I put the drive back in its USB enclosure, formatted it and tested again, still works fine, so I suppose one can replicate this without taking the disk apart. From what I understand, reinitializing the hard drive allows the identification and correction of damaged sectors; sure it takes a while, but mkfs utility did the trick for me. On Windows there's a variety of free tools (most of them included in hirencd) to diagnose/fix hard drives presenting software-corruption symptoms
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Hi @kevin07
if you had tested with another computer and it is also having the same issues, e.g. read / write issues, try sending back for a exchange / repair
из Augustine
The seller does not respond when I try to contact him.
из Kevin
@kevin07 Whered uou buy it from? if its from ebay, give them a call, they can help you
из Dylan Devries
No that was from aliexpress.
из Kevin
@kevin07 oh. I’m not entirely sure how that would go down then, as Ive never bought anything from aliexpress
из Dylan Devries
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