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Freezer drawer, middle drawer and icemaker not working

It appears that the top part is cooling fine. But the freezer is not freezing and the middle drawer where you put things like cold cuts is not as cool as it used to be. The ice maker is not making ice.

Model: RF30HBEDBSR/AA

I want to know what could be causing this and if I can diagnose / fix it myself. I have fixed appliances before, like my washing machine.

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Hi @draodyek ,

Your model has two evaporator units. One for the refrigerator and one for the freezer.

If the freezer is not getting cold enough then there may be a problem with the evap fan or the temp sensor in the freezer compartment. Worst case would be a problem with the freezer section of the sealed system as there is only the one compressor.

If the freezer evap unit is iced over then there is a defrost problem e.g. faulty defrost heater, a faulty bi-metal defrost thermostat, blocked drain tube etc

Here’s a link to the service manual. Go to p.56 to view the diagnostic procedure and check if there are any error codes etc.

Here’s a link to the parts which may also help. If you need parts then there are other suppliers online that may suit you better. Just search for RF30HBEDBSR/AA parts to get results.

UPDATE:

Hi @draodyek ,

This is taken from p.56 and p.59.

It seems reasonable English to me. Just takes a bit to work it out if you’re not used to the procedure

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Update (05/22/2021)

Hi @draodyek

5F is 27° below freezing. (freezing point is 32°F)

You say that the freezer is not freezing but the temperature indicated says that it is.

You may have to get a thermometer just to check what the actual temperature in the freezer is.

It may be a faulty freezer temperature sensor that is telling the control panel that it is cold enough when it isn't.

The freezer temperature sensor is part #14-2 in the freezer parts diagram in the parts link I posted before.

Here’s an image showing the resistance table for the sensor. It is a 502AT thermister. Disconnect the power from the refrigerator and then disconnect the sensor from the wiring harness and use an Ohmmeter to measure the resistance value of the freezer temperature thermsitor using the chart and see what temperature it corresponds to.

The chart is in Centigrade so you will have to convert to Fahrenheit. Just to give you an idea 5°F is approx -15°C so the resistance value is 25.66KΩ. Of course this will change as the temperature increases when you have the thermistor out of circuit etc

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I'm having a hard time understanding that manual. The English is bad.

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The self-diagnostic option showed no errors. It shows nothing at all. I get the sound that indicates self-diagnostic is on and after that all the panel lights go off. Then self-diagnostic goes off after a while. What now?

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@draodyek

Did you try the manual function operation as described on p.56 and also press any key when it is in test mode?

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I tried the manual option just now. I don't know if it's supposed to be doing anything but after it entered test mode I pressed a button for one of the options and a beeping sound won't stop. It's been a while now.

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It's still doing it. I'm just going to unplug it.

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Usual operation of a refer is that the freeze cools down and a fan draws cold air from it into the refer.

If the freezer coils get frozen over, the freezer won’t get to freezing temp, but the refer will cool down somewhat. You may have a seal leak on the freezer causing the ice buildup. It might be the seals but it might also be something not allowing the door to close completely.

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