Battery won't charge after replacement

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Google Pixel 3 XL

Google's third-generation Pixel-branded smartphone, and their first "notched" phone. Comes with a 6.3" QHD+ OLED display and 64 or 128 GB of storage. Available in Nearly White, Just Black, or Not Pink.

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Mitchell Haley @mitchellhaley

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Опубликовано: 19 мая 2021 г.

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Battery won't charge after replacement

I recently replaced the battery in my Pixel 3 XL and now it won't charge and when I go into the battery menu on the phone it says Unknown battery. The microphone and speaker are also not working. The phone also has the system UI crash everytime you boot up the phone. Any clue what is going on or if it is even fixable?

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Albert @v3nuo Репутация: 3,2к 4 8 1 · Answer 1 · 2021-05-19T23:26:29-07:00

Albert @v3nuo

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You can try a factory reset to rule out glitches in the software interfacing with a new battery. Although there's always the possibility that you installed a non-OEM or subpar battery, or just didn't do it correctly at all.

This is could be due to a hardware issue. Try the following options to troubleshoot:

Use a different charging cable and adapter.
Try charging the phone from a different wall charging port or a computer USB port.

Ensure your charger and cable is OEM or high quality, that your charging port is not dirty or otherwise impaired, and reset your device. If all that doesn't solve it, then I'd guess your battery itself is to blame.

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Google Pixel 3 XL

Battery won't charge after replacement

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