My iPhone won't restore or update after being disabled error 2015

Question

iPhone X

Apple выпустила смартфон 4 ноября 2017 года в двух различных конфигурациях: A1865, A1901 и дала название iPhone X. Доступны варианты с разными стандартами мобильной связи: GSM или CDMA; с двумя объемами хранилища: 64 или 256 Гб; двумя различными оттенками корпуса: серебристый и Space Gray.

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bogbog @elbog

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My iPhone won't restore or update after being disabled error 2015

I forgot my password and my phone is disabled so I tried using an iMac updated to the latest gen to restore and update it and it didn’t work showing me “The iPhone “iPhone” could not be restored. An unknown error occurred (2015).” Also used a windows laptop. FYI, My battery level last checked was at 88% and it may be lower, does this change anything?

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The repair itself seems to function, the screen shows apple and connect so the whole computer should work. With updating it by MacBook Pro it gives an error very similar to the one above "The iPhone “iPhone” could not be restored. An unknown error occurred (9). 1304.FFFF". Does anyone know what it means and perhaps know what can be done? Tnx!

8 янв 2023 г. из Mike Tan Go

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The repair itself seems to function, the screen shows apple and connect so the whole computer should work. With updating it by MacBook Pro it gives an error very similar to the one above "The iPhone “iPhone” could not be restored. An unknown error occurred (9). 1304.FFFF". Does anyone know what it means and perhaps know what can be done? Tnx! — Mike Tan Go

Derek Thomas @derekthoma78750 Репутация: 772 11 2 3 · Answer 1 · 2023-01-09T07:11:29-07:00

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Derek Thomas @derekthoma78750

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Hi bogbog,

From what I have found, you can try,

Updating iTunes to the newest version
Making sure the iPhone is plugged directly into the computer and not through a hub or keyboard
Restarting both your computer and your iPhone
Checking security software by updating, changing, or removing it.
Retry the update or restore the iPhone
Using a different device that has iTunes or is a Mac

Source: Apple Discussions - Apple Support

Thanks, Derek Thomas

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