my laptop turns on, the logo shows up, and then it flicks to a black screen then back to the logo and then just repeats itself and never shwos anything else, I've taken the back off my laptop removed part of the batter but 1 of the screws are stuck and the screwdriver won't work on it now coz it's stuck can anyone help or give advice please, thankyou
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Kindly follow the tips below and see if it works.
1. Power off the laptop.
2. Power on the laptop.
3. As soon as you see the rotating loading circle, press and hold the Power Button until the computer shuts off.
4. Repeat this process a few times until you see the "Preparing Automatic Repair" screen.
5. Now you want to let the laptop boot to the "Automatic Repair" screen.
6. Click "Advanced Options" and then select "Troubleshoot".
7. Here you want to select "Refresh your PC", if you do not wish to erase data, or "Reset your PC" to erase all data and restore your system.
8. From here just follow the screen instructions until the recovery is completed.
NOTE: You will need to get into the "Advanced Options" in order to get the "Refresh Option". This choice will keep your data, but any programs installed will be lost.
Do not do a "Reset" as that will wipe all data you have on the laptop.
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