'X' Through Battery Icon in Menu Bar; Battery Not Recognised
I have a MacBook Air Retina 2018 and I have an issue with the battery.
The issue is that there is a cross through the battery icon in the menu bar, and CoconutBattery seems to be unable to find any battery whatsoever
I’m trying to figure out what is causing the issue. I have tried all the methods I could find online: like reseating the battery connector, SMC reset and leaving the charger plugged in for a while, but I have had no luck. I might try PRAM/NVRAM reset and also try the SMC reset again.
The weird thing is that I can see how many charge cycles: 224, and I can unplug the MacBook and it seems to hold a charge for a short while before shutting off if it has been plugged into a charger for a little while.
If I open CoconutBattery, it shows that the battery's charge is unknown and the design capacity is unknown, alongside all other information about the battery other than the charge cycle count, manufacture date, and the battery temperature (well I think it is correct – I didn’t check anything to confirm but it seemed reasonable and realistic). At one point, it did seem to pick something up, where it said that it was fully charged, but the design capacity was 0.4%. The menu bar in macOS also said it was 100% charged.
After it did this, it went back to how it was before. A few minutes later, it did it again, but this time, the macOS menu bar didn't say anything. After this it ran out of charge. I plugged the charger back in, shut it down, and then left it to charge for a while. I haven't touched it since, but that wasn't very long ago. I am planning on leaving it on charge all night to see if maybe the battery is just extremely drained from sitting around untouched for a while, but if that doesn't work, what would you consider to be the issue and what would you do? (I can replace the battery myself. I’m just trying to figure out whether that is the best next move.)
P.S. The battery is genuine Apple - it is the original! Below is what CoconutBattery shows when the battery isn't being registered properly. ("Charging with 0 Watts" is showing because the charger was not plugged in - when the charger is plugged in, that shows what it should.)
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