left earbud has 30% energy when my right earbuds has 0% energy after a

It's quite possible I might be off topic. If I do I apologize.. I just recently purchased some Samsung pro 3 earbuds. The problem I'm having with my earbuds is. After both earbuds are fully charged. My left earbud has 30% energy when my right earbuds has 0% energy after a for our walk. Now I have sent my earbuds into Samsung and I'm waiting to see what they say. I do not know if they're able to fix this issue. What I would like to know is has anybody else experienced this issue?