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Remove the battery cover with a plastic opening tool, nylon spudger, or a fingernail.
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My Anker vertical wireless mouse uses 2 "AAA" batteries. It is Model TMI56G. Batteries are fresh. Dongle is new. The mouse worked fine with the dongle that was broken prior to the company sending me a replacement. The highest bar on the thumb side on the mouse comes on and glows red briefly when I turn the mouse on. There is no clear button on top of the mouse. I have Windows 10 and when I check my settings I keep getting an "ERROR CODE 10" FOR MY ANKER Mouse. My LOGITECH mouse works just fine when I plug into the same USB port. Could I have been sent the wrong dongle for my ANKER Mouse? Please advise.
Thank You,
Richard Johnson
mutantear@comcast.net
Any help would be appreciated. I need to return the LOGTECH mouse I'm now using to it's owner.
Thanks,
Rick