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Epson WorkForce DS-510 Color Document Scanner - clicking sound, mulitple page feed broken

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  1. Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken, Workaround: шаг 1, изображение 1 из 1
    • This first few step are a WORKAROUND, the repair guide starts at step FOUR. Use this if you're desperate and absolutely need it to scan hundreds of pages RIGHT NOW. Open the front panel by pulling the gray lever as indicated.

    • NOTE: One person posted that this worked for them without it jamming and is therefore their permanent fix so try this first.

    • From Saul Rosenthal: "[can do it] without disassembling any of the covers. Go directly to the rollers and remove, then follow removal of the stub shaft for your repair. Assembly required that the DS-510 be put on its side looking down into the access hole and ensure that the interior shaft is there to engage and complete assembly and reinstall rollers."

  2. Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 2, изображение 1 из 2 Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 2, изображение 2 из 2
    • Inside, on the back of the panel you just opened, you will see two identical foam rollers. Stick a straightened staple or straight pin through the foam so they won't be able to roll anymore once the pin hits the bar between them. NOTE: One person posted that this worked for them without it jamming, so try this first.

    • When you go to scan this way, you'll have to put an extra sheet at the end of your stack that will then "jam" once it tries to scan, since the rollers won't let go of it, but you'll at least get the rest of the papers scanned.

  3. Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken, Repair instead: шаг 4, изображение 1 из 1
    • THE REPAIR: There are 4 screws on the front panel's cover that we need to remove, but they're not accessible until you remove that whole panel from the main body of the scanner. The screws nearest where it hinges are the ones that are tough to remove.

    • If you have a very low-profile ratchet you may be able to get to all four without having to remove the front panel. If so, skip straight to step 7.

  4. Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 5, изображение 1 из 2 Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 5, изображение 2 из 2
    • find and remove the three screws on the bottom of the main body-- you will need to extend the tray all the way out to access one of them. Then there are three more screws up above, on the main face of the scanner, where you place the sheets to be scanned. One is beneath the replaceable roller, two are behind the gray paper width sliders

  5. Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 6, изображение 1 из 3 Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 6, изображение 2 из 3 Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 6, изображение 3 из 3
    • There is a third screw at the very front of the base that is hard to reach even with the tray pushed all the way forward.

    • You can remove the base completely by sliding it forward and prying up on the two large clips on either side.

    • This provides easier access to the third screw at the front of the base.

  6. Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 7, изображение 1 из 1
    • Once that's accomplished you pull the main body of the scanner OUT of its wraparound shell (back, bottom and sides), using a small pry tool to help pop the shell loose around the edges. It's tough plastic so you probably won't break anything, and it's mostly hollow too so don't worry about where the screwdriver goes inside of it while you're prying

    • Seen here is the shell once the "guts" are out of it.

  7. Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 8, изображение 1 из 2 Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 8, изображение 2 из 2
    • you will need to remove a screw from each side for the hinges for the front panel and they both have little covers to take off too.

  8. Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken, remove the side panel: шаг 9, изображение 1 из 3 Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken, remove the side panel: шаг 9, изображение 2 из 3 Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken, remove the side panel: шаг 9, изображение 3 из 3
    • The side panel traps the electrical harness and interferes with sliding the front panel off of it's hinges.

    • Removing the side panel makes it a lot easier to slide the front panel put of its hinges.

    • This leaves plenty of loose harness to lay the front panel face down next to the base.

  9. Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 10, изображение 1 из 2 Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 10, изображение 2 из 2
    • Raise the front panel to about 45 degrees or until you can slide the panel all the way to the left.

    • This allows you to lift the right hinge out of the notch in the hinge as shown in the picture.

    • You can then slide the entire panel to the right and it will slide it out of the left hinge.

  10. Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 11, изображение 1 из 2 Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 11, изображение 2 из 2
    • Remove the four screws and use a small flat tool to pop/pry the cover off of the panel. The gray bar that runs inside, that has on it the lever to open the panel-- because of its springs you should keep it attached to the panel and NOT the cover. You can pop it out of its groove in the cover you're removing and thus not need to take the spring off.

  11. Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 12, изображение 1 из 3 Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 12, изображение 2 из 3 Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 12, изображение 3 из 3
    • Remove the rollers from the inboard side of the panel (the ones that are covered in foam, they touch the paper once the panel is closed) and wedge a small flathead screwdriver behind the end of the bad shaft that you can see from that side.

  12. Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 13, изображение 1 из 2 Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 13, изображение 2 из 2
    • Keep the screwdriver in place as you simultaneously depress the carrier that the rollers were in. That will pop the bad shaft out of its groove. You can only do this while the shaft is turned one particular way, however; otherwise it has tabs that make it too wide to come out of the groove, so you may need to turn it by hand which is not difficult.

  13. Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 14, изображение 1 из 2 Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken: шаг 14, изображение 2 из 2
    • I used parts from eBay seller "g_loc". They are interchangeable with the Epson parts. My fix has the original Epson inner shaft and the g_loc outer shaft.

    • You can also fix the Epson part using a variety of methods: a paper clip, heat shrink tubing, small spring (like from a pen), aluminum duct tape, thin fiber-glass tape impregnated with JB Weld let dry overnight, short length of copper pipe or a plastic straw. See the comments for this section and the general comments for more ideas.

    • For the paper clip fix, using pliers, tightly wrap a paperclip around the shaft you have removed. Wrap it near the end that is NOT splayed out, then pull it up to the end which IS bad, as you move it up, it will squeeze the splayed ends back in place.

    • Be careful if you use the heatshrink tubing fix. I tried it and melted the Epson inner shaft in seconds. The pen spring fix seems much safer.

  14. Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken, Alternative to paperclip: шаг 15, изображение 1 из 2 Epson WorkForce DS-510 Color Document Scanner  - clicking sound, mulitple page feed broken, Alternative to paperclip: шаг 15, изображение 2 из 2
    • I used silicon caps (for 5 mm diameter shelf pins) such as the one shown here. Cut the closed end to obtain ~ 0.75 cm length cap and inserted them over the plastic parts at the two joints. It was a snug and secure fit.

    • Inserted the long plastic components from the side shown in the second image and secured in its slot first on the other side before pushing it out with a flat screw driver and inserting it into its slot on this side shown in the image. It ran smoothly after the fix. It remains to be seen how long it will last.

    • Another user, Eric Hargis, recommends as another alternative putting an old spring over it

    • Yet another user, lszablya recommended a different twist: "I used double wall heat shrink tubing. Looks like it sucked in around the prongs just fine."

    • The original poster on Amazon who inspired me to try this fix (and if I could find his name I'd give him credit) recommended tightening up the defective piece with some string tightly wound around it and then caulking it to keep the string from getting caught up in things, but I'm doubtful about it holding up long-term.

    • If you're like me, you may wonder why not just glue it to the next shaft in line. Well it actually needs to meet that next shaft at a constantly changing angle, so that will not work.

Заключение

To reassemble your device, follow these instructions in reverse order.

31 человек успешно провели ремонт по этому руководству.

steve

Участник с: 08/01/16

1 385 Репутация

Автор 3 руководств

82 Комментариев

I'm surprised no one else commented on this. Awesome article - worked perfectly. It's a bit tricky and I wouldn't recommend this for a rookie with tools, but it saved me. I couldn't find the part for this thing nor could I find a repair shop to work on it. It's funny how it started clicking 3 weeks out of warranty! THANKS FOR THE POST! and the effort. awesome!

wowonwheels - Ответить

Thank you so much for the detailed instructions. I found a replacement part on Amazon and together with that you've saved me hundreds of dollars.

phil something -

thank you very much for posting this. was scratching my head for an hour, after reading your post, took 5 minutes to fix and get it going. what a relief. technical phone support was useless, troubleshooting was useless. scanner would have probably ended up in the trash if not for you. thank you!!!

debbie many - Ответить

Excellent advice - the safety pin worked a treat and doesn't even get stuck on the last page now- thank you so much! Strange how the first three comments on this are within a week apart - Our machine is just over two years - limited life span - but lives to scan another day now!

Catherine - Ответить

Excellent post! Thank you so much for great instructions. I was able to fix 2 scanners in about an hour. Saved me hundreds of dollars because otherwise I would have had to replace the scanners, now they are as good as new.

Sledder - Ответить

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