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How to troubleshoot and fix a Xbox 360 DVD drive

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  1. How to troubleshoot and fix a Xbox 360 DVD drive, Hard Drive: шаг 1, изображение 1 из 2 How to troubleshoot and fix a Xbox 360 DVD drive, Hard Drive: шаг 1, изображение 2 из 2
    • Grasp the hard drive assembly and press the release button while lifting its front edge.

    • Remove the hard drive assembly from the top vent.

    WARNING: Just replacing the drive will not make it work correctly. Microsoft has married the drives to the motherboard. Hence, in order to get full operation out of the drive you'll have to perform more steps not listed here. Search in the FAQ on this specific topic for more details. Otherwise, before buying a new drive, try cleaning the inside of the old one and/or replace the belt involved in opening and closing the drive door.

    - Good Luck

    Eric - Ответить

    bress the button and lift with the same hand! i thought mine was stuck because of this pic!!!

    Maths with Luigi - Ответить

  2. How to troubleshoot and fix a Xbox 360 DVD drive, Bottom Vent: шаг 2, изображение 1 из 1
    Инструмент, используемый на этом этапе:
    Xbox 360 Opening Tool
    $4.99
    Купить
    • Stand the console vertically with the bottom edge facing up.

    • Throughout the following opening procedure, the finger of an Xbox 360 opening tool can be used in place of a spudger.

    • Insert the flat end of a spudger or the edge of an Xbox 360 opening tool into the small gap at the front edge of the bottom vent.

    • Pry the front edge of the bottom vent away from the faceplate.

    You can avoid this step by pulling the front cover off. Just make sure you don't break the springs for the USB bay area.

    Repair Doctor - Ответить

    Hello, thank you ifix for this guide, I followed this guide, I got stuck at some point but I resolved it. Also I want to share this resource: Step by Step guide to fix Xbox 360 errors it helped me go through all the things associated with Xbox 360 and the troubleshooting of errors. Hope this can also help you all.

    Christopher Sage - Ответить

  3. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 3, изображение 1 из 3 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 3, изображение 2 из 3 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 3, изображение 3 из 3
    • In the next few steps, you will use the tip of a spudger or the finger of an Xbox 360 opening tool to release the clips along the left and right sides of the bottom vent. Their locations are highlighted in red.

    • You will insert the tool into the holes molded into the white plastic side case pieces.

  4. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 4, изображение 1 из 2 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 4, изображение 2 из 2
    • To release the clips, work from the front edge of the bottom vent.

    • While slightly lifting the front edge of the bottom vent, use the tip of a spudger to push the clips closest to the front of the bottom vent towards the inside of the console.

  5. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 5, изображение 1 из 2 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 5, изображение 2 из 2
    • Repeat the same process to release the two center clips on the bottom vent.

  6. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 6, изображение 1 из 2 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 6, изображение 2 из 2
    • Use the tip of your spudger to release the clips on the bottom vent nearest the back of the Xbox.

  7. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 7, изображение 1 из 1
    • Remove the bottom vent from the 360.

  8. How to troubleshoot and fix a Xbox 360 DVD drive, Faceplate: шаг 8, изображение 1 из 2 How to troubleshoot and fix a Xbox 360 DVD drive, Faceplate: шаг 8, изображение 2 из 2
    • Insert the flat edge of a spudger between the faceplate and the outer casing near the power button.

    • Run your spudger along the edge of the faceplate to release the clips securing it to the front of the console.

    • You may also accomplish this task by using the edge of the Xbox 360 opening tool, but it may scratch the plastic case.

    • Alternatively, you can use your hands to carefully pull the faceplate away from the Xbox.

    The faceplate just pulls off, using a tool is completely unneccessary. https://beta.support.xbox.com/help/xbox-...

    Erik Tomlinson - Ответить

  9. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 9, изображение 1 из 1
    • Repeat the same motions as previously mentioned to release the left side of the faceplate.

  10. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 10, изображение 1 из 1
    • Remove the faceplate from the front face of the console.

  11. How to troubleshoot and fix a Xbox 360 DVD drive, Top Vent: шаг 11, изображение 1 из 2 How to troubleshoot and fix a Xbox 360 DVD drive, Top Vent: шаг 11, изображение 2 из 2
    • Stand the console vertically with the top edge facing up.

    • The top vent is secured to the console via clips. The first two clips are located underneath the top vent closest to the faceplate, as shown in the pictures.

  12. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 12, изображение 1 из 2 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 12, изображение 2 из 2
    • Insert the flat end of a spudger into the small gaps previously mentioned to release the clips.

    • You may also use the long finger of an Xbox 360 opening tool to accomplish this task.

    I found it easier to open these clips using the pointy end of the spudger rather than the flat end. Just slide it in against the side of the case and the clip will pop off.

    dave - Ответить

  13. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 13, изображение 1 из 3 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 13, изображение 2 из 3 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 13, изображение 3 из 3
    • In the next few steps, you will use the tip of a spudger or the finger of an Xbox 360 opening tool to release the clips along the left and right sides of the top vent. Their locations are highlighted in red.

  14. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 14, изображение 1 из 2 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 14, изображение 2 из 2
    • To release the clips, work from the middle of the top vent.

    • While slightly lifting the front edge of the top vent, use the tip of a spudger to push the clips closest to the center of the top vent towards the inside of the console.

  15. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 15, изображение 1 из 1
    • Use the tip of your spudger to release the clip on the top vent nearest the back of the Xbox's upper case.

  16. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 16, изображение 1 из 2 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 16, изображение 2 из 2
    • The last clip is hidden underneath the rubber foot nearest the back of the console.

    • Use the tip of your spudger to release the clip on the top vent nearest the back of the Xbox.

    • Remove the top vent from the 360.

  17. How to troubleshoot and fix a Xbox 360 DVD drive, Lower Case: шаг 17, изображение 1 из 1
    • Stand the console vertically with the top edge facing down.

    • Carefully peel the warranty sticker off the console.

    There is an alternate to breaking the seal. If you open the back first starting with the opposite side of the sticker you can get the rear to "Clam Open" retaining the seal.

    Eric - Ответить

    LOL “Romove the warenty seal”

    Alexander Wiand - Ответить

  18. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 18, изображение 1 из 3 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 18, изображение 2 из 3 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 18, изображение 3 из 3
    • The upper and lower cases are attached via several latches, located in the front and back of the console. These latches must be disengaged to separate the upper case from the console.

    • Use the flat end of a spudger to release the following latches:

    • Above the front-facing USB ports.

    • Beneath the front-facing USB ports.

    • Above the Memory Unit slots.

  19. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 19, изображение 1 из 1
    • Insert the flat end of a spudger and pry upwards to release the last remaining latch located above the eject button.

  20. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 20, изображение 1 из 1
    • Slightly lift the front portion of the lower case to ensure that the latches in the front have been completely released.

  21. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 21, изображение 1 из 2 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 21, изображение 2 из 2
    • The upper and lower cases are held together by seven release latches located on the back of the console. Their locations are highlighted in red.

  22. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 22, изображение 1 из 3 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 22, изображение 2 из 3 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 22, изображение 3 из 3
    • Press the Xbox 360 opening tool down into the clips securing the lower case to the upper case near the I/O ports.

    • While pressing down on the tool, push the lower and upper cases apart to separate the retaining clips.

    I didn't have an XBox tool, so I followed instructions in this video for this step (https://www.youtube.com/watch?v=qaxIB6cX...) to pry it open with your fingers and a screwdriver.

    Nick Karnik - Ответить

    The small (metal) women's hair clip is best for un-latching the tabs. The screw drivers just make the holes bigger.

    Denny Ross - Ответить

    You can also use the pointed end of a plastic spudger to push each clip free while you separate the case with your free hand.

    Michael Carson - Ответить

  23. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 23, изображение 1 из 2 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 23, изображение 2 из 2
    • While pushing the upper and lower cases apart, use the tip of a spudger or the finger of an Xbox 360 opening tool to push the long clip highlighted in red toward the center of the 360.

    • The clip should release, leaving the clips near the power connector as the only thing holding the upper and lower cases together.

  24. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 24, изображение 1 из 1
    • Press the Xbox 360 opening tool down into the two remaining clips near the power connector.

    • Push the upper and lower cases apart to fully release the retaining clips.

  25. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 25, изображение 1 из 1
    • Orient the console so that the front portion is facing downwards.

    • Grasp the back portion of the lower case and lift it upwards to separate it from the console.

    • Be careful not to excessively bend the lower case near the power plug, as it can crack easily.

  26. How to troubleshoot and fix a Xbox 360 DVD drive, Eject Button: шаг 26, изображение 1 из 2 How to troubleshoot and fix a Xbox 360 DVD drive, Eject Button: шаг 26, изображение 2 из 2
    • Use the tip of a spudger to release the clip securing the eject button to the metal casing.

    • Insert the flat end of a spudger between the eject button and the optical drive.

    • Pry the eject button off its retaining posts and remove it from the 360.

    • This can also be accomplished using an Xbox 360 opening tool.

  27. How to troubleshoot and fix a Xbox 360 DVD drive, Upper Case: шаг 27, изображение 1 из 1
    • Remove the six silver 64 mm T10 Torx screws securing the upper case to the metal casing.

  28. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 28, изображение 1 из 1
    • Orient the console so that the upper case is facing upwards.

    • Lift the upper case straight up and remove it from the console.

  29. How to troubleshoot and fix a Xbox 360 DVD drive, Optical Drive: шаг 29, изображение 1 из 1
    • Peel the silver tape securing the optical drive to the metal casing.

    Does anyone know if the Silver Tape is Lead Tape?

    Sean - Ответить

    Looking at mine, I doubt it. It looks like standard foil tape

    Rukir Gaming - Ответить

  30. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 30, изображение 1 из 1
    • Slightly lift the optical drive upwards to gain clearance to disconnect the SATA and power connectors located on the backside of the optical drive.

    • Don't try to completely remove the optical drive just yet. Two cables still connect it to the motherboard.

  31. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 31, изображение 1 из 2 How to troubleshoot and fix a Xbox 360 DVD drive: шаг 31, изображение 2 из 2
    • Grab the power connector by its cables and pull it straight out of its socket on the optical drive.

    • Disconnect the SATA data connector from its socket on the optical drive by pulling it straight away.

    I found the power cable to be very tough to get out, at least it is the first time doing this.

    Nick Flacco - Ответить

  32. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 32, изображение 1 из 1
    • Lift the optical drive assembly out of the metal casing.

    Be careful not to lose or break the two teeny metal clips securing the optical drive assembly snugly to the metal casing on either side of the drive's front face. I used a spudger to press in the topmost tines on these clips because they were catching on the drive and bending up. The clips should stay on the metal housing, not come off with the drive.

    Vaughn Baker - Ответить

  33. How to troubleshoot and fix a Xbox 360 DVD drive, Xbox 360 Optical Drive Replacement: шаг 33, изображение 1 из 2 How to troubleshoot and fix a Xbox 360 DVD drive, Xbox 360 Optical Drive Replacement: шаг 33, изображение 2 из 2
    • While pressing the optical drive cover toward the top face of the optical drive, use the flat end of a spudger to release the two retaining clips on the underside of the cover.

  34. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 34, изображение 1 из 1
    • Remove the optical drive cover.

    • Optical drive remains.

  35. How to troubleshoot and fix a Xbox 360 DVD drive, How to troubleshoot and fix a Xbox 360 DVD drive: шаг 35, изображение 1 из 1
    • One of the easiest ways to replace your DVD Drive is to swap out the circuit board from your faulty drive into a new drive. However, you need to make sure that you use exactly the same model of DVD Drive as the one you own. The key is kept on a chip on this board we are swapping, so as far as the Xbox is concerned nothing has changed.

  36. How to troubleshoot and fix a Xbox 360 DVD drive: шаг 36, изображение 1 из 1
    • This is a simple procedure for the Hitachi and Samsung/Toshiba Drives (you only need to disconnect two ribbon cables and then reattach them) in the BenQ drive you need to de-solder and resolder 9 wires too.

Заключение

To reassemble your device, follow these instructions in reverse order.

18 участников успешно повторили данное руководство.

Overkill2017

Участник с: 12/08/11

745 Репутация

1 руководство автора

5 Комментариев

Thank you. That helped me a lot.

Laurelinwen - Ответить

just a quick question about the Phillips LiteOn does this only have the ribbon cables or is there desoldering and soldering needed. Thanks

Rick - Ответить

Its needs to be desoldered

Waldo Salazar -

For those of us who are a bit inferior, is there any "alternative" parts one could use to fix the eject problem on DVD-Drive? Like the rubber parts? Maybe a small rubber band with strong resistance? TIA.

Chris Fisher - Ответить

Please help, i need to readjust the height of the guide rails on the sides of the laser, the long silver rods that the laser asembley moves on, i need to get those screws back to factory height, And Its not the pots that need readjustment

James Balsley - Ответить

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