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Answer to "Super paper jam that cannot be pulled out"Firstly turn the printer off and unplug completely, there should be a grey cover on the back under neither and you should be able to take that away from the left hand side it should reveal the paper and the rollers depending on how bad the jam is you should be able to solve it from this
Answer to "Hard Drive Clicking every 5 to 10 seconds"if you have any concerns about unusual noises from a hard drive you can test it with WD Data LifeGuard Diagnostic for Windows as long as it's not the system boot drive: http://support.wd.com/product/download.a...... I suggest you select the Long/Extended test which is more thorough than the short test. I've known a few drives pass the short test but fail one or more stages of the long one.