When i bought my Red Flyer in 2014 at WalMart (came w/Win 8.1)---- i hadNO clue there was no internal fan. There was NO, NADA information on how to treat it for cooling purposes. Mine died and it had to be thrown out. Unacceptable for a unit purchased in 2014. Never ever heard of any computer without a cooling mechanism. HP is OFF my list forever in the computer/laptop world. They need to just stick with printers. PS: a girlfriend of mine also lost her Red Flyer. We're not computer novices either. VERY poor company which does this in the name of inexpensive for a customer. PCarter - Wash State