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Non-Responsive Touch Screen
I try touching the touch screen, but my tablet isn’t registering my commands.
Faulty Screen Sensor
If the touch screen is not responding, try plugging it to the keyboard using the trackpad and test if the mouse is moving around or working. Try to reset it while it shut down and keep on holding the power button and the volume hard for sometime until you see letters on the screen. If you don't see any response, the touch screen need to be replaced. Replace the touch screen using this guide.
Attached Headphones Not Producing Sound
I plug in my headphones, but I can’t hear any sound.
Loose Headphone Jack
Test the sound coming from the tablet without using the headphones. If you can hear sound, the audio jack or the headphones may be faulty. Ensure the headphones are plugged in properly. If you still can’t hear sound, try a different pair of headphones.
Asus Tablet Not Charging
I plug my tablet into the charger, but it isn’t charging.
If the light on the adapter is on, when the adapter is plugged in to your computer, then the adapter is working well. If the tablet only powers up when the adapter is plugged in, regardless of charging time, then the battery is faulty because it is not holding a charge and need to be replaced. Replace the battery using this guide.
Try using a different cable, but the same adapter. If the tablet starts charging, the issue is with your cable. If not, try the old cable and a new adapter. If the tablet starts charging, the issue is with your adapter. If not, use a new cable and a new adapter. This will fix the issue if your issue is due to a faulty charger.
Cracked Voice/Sound in Speaker
My tablet is creating a sound that somewhat resembles static.
Test audio through the wireless speakers, then test it using headphones. If you are still hearing distorted voice through the speakers only, then the speakers are broken. Speaker replacement is needed. Replace the speaker using this guide.
Power Key Doesn't Work
I press the power key, but my tablet won’t power on.
Defective Power Button
Open the back case and check if the power button is connected properly to the device. If not, try to reconnect it back properly to the device. If it is connected properly, then it might be a sensor issue.
Open the back case of the tablet and locate power key and check if you get any response by pressing on the inner button. If is still no response, then the sensor is defective and has to be replaced. Replace the defective power sensor using this guide.
Volume Key Not Responding
I try to change the volume, but my tablet won’t register that I’m pressing the volume button.
Turn on camera and try to take a picture by volume key and see whether it’s working or not. Turn on camera and set volume key as shutter by clicking the function menu on the top left corner. If the volume button still not responding try to restart your device. If the button still not responding try to backup your data and perform factory data reset to the device. if non of these work, then the volume sensor is faulty. replace the volume sensor using this guide.