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Вики, созданная, благодаря помощи студентов

Ученик, из нашей образовательной программы, сделал это руководство. Он не входит в персонал iFixit.

Computer Not Turning On

Power button does not turn on computer

Computer Is Out Of Battery

Plug in the computers charger for five minutes then unplug and try to turn on the computer.

Battery Can No Longer Hold Charge

The computers battery no longer holds any charge, but the computer will still turn on if plugged into a wall.

Faulty Battery

Removing the battery from the computer but leaving it plugged into the wall. If it turns on then the battery is faulty.

Hardware Issue

Internal components vital to computer operation are broken/malfunctioning.

Keyboard Back-lighting Not Turning On

Back-lighting does not turn on

Restart Computer

The issue might be as simple as restarting the computer. Power off the device then power it back on.

Software Issues

It is possible that the computer ATK, Accessibility Toolkit, program may need to be updated, downloaded, or reinstalled.

Loose/Broken Connections

A cable might be loose or broken causing a poor connection between the keyboard and computer.

Broken Keyboard or Back-lighting

A component in the keyboard or back-lighting might be damaged and needs to be replaced.

Replacing your keyboard

High Idle Temperature

The laptop is very hot while powered on, regardless of activity.

Dirty or Dusty Fan

Your fan may just be dusty or clogged with dirt causing it to not expel heat as effectively. Do what you can to clean it without pushing the dust or dirt further inside your machine.

Fan is Underperforming While Clean

Your fan may be getting old or may simply not be up to the task of keeping your CPU cool. Consider getting it replaced or upgraded.

CPU Running too Heavily

Open up the task manager and check to see how much of the CPU is being used with only background programs or a web browser open. It may need to be replaced.

CPU Needs New Thermal Paste

Thermal paste connects your microprocessor to your heatsink. If it is old or not up to the task it may not transfer heat as effectively. Consider reapplying new or higher performing paste.

Blue Screens

All processes are stopped (due to the system crashing), a blue screen pops up and the computer has to restart

Restart Computer

This is what the computer does by default to restore functionality and is a temporary fix.

Faulty Hardware

Blue screens can be caused by problems with outdated or old hardware.

Outdated Drivers

The driver software associated with the hardware can also be responsible for blue screen crashes if it is faulty, outdated or otherwise incompatible.

Finding the Definite Cause

Windows 8 will automatically create a (.dmp) file that logs the reason for the crash. Search the error code included in the crash log to find a more precise reason for the blue screen.

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