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There doesn’t seem to be any sound coming out of the speaker
The speaker is turned on, and the power light is on, but there isn’t any sound coming out of the speaker.
If the speaker’s volume is not turned up to an audible volume, no sound will be produced. Press the “volume up” plus button on the side of the speaker to turn it up.
Phone, Tablet or Other Device Volume
Similarly, if your phone or tablet’s volume is not audible, then no sound will result. Make sure to turn the volume up on your device, and sound will result.
In order to stream music to your speaker, there must be a device paired through bluetooth. Make sure your device is connected to the speaker (see below for “bluetooth pairing” troubleshooting).
Auxiliary Cable Not Connected Properly
It is important to note that the UE BOOM was designed to be used with a 3-pole (non-microphone or inline remote cable) auxiliary connector. Do not use a 4-pole (with inline microphone) cable, or you may experience problems with sound. Plug the 3-pole 3.5mm auxiliary cable into the speaker and check to see that the sound is turned up on both the device and the speaker.
Bluetooth pairing is not working with my device
I’m having issues with the bluetooth connection between my pairing device and the speaker. This may be another reason there is no sound coming out of the speaker.
Check Device Bluetooth Pairing
Make sure that your Bluetooth pairing is enabled on whatever device you are trying to pair to the speaker. Select the UE Boom from the list of devices, and make sure the UE boom is ready to be paired with.
Check UE Boom Bluetooth pairing
If your UE Boom is not connecting via Bluetooth, make sure your speaker is in pairing mode. To do this, press and hold the Bluetooth pairing button on your speaker, located above the power button, until you hear a sound. The Bluetooth LED light on the speaker should now be blinking.
Distance to Speaker
Sometimes distance can cause difficulties when pairing with a device. Try moving the device you are trying to pair closer to the UE Boom speaker.
Too many Devices Connected
The speaker has a maximum of two devices paired to it at once. If you try to connect a third device to it, you will not succeed in doing so. In order to connect a device, make sure to disconnect any devices
Your speaker might need to be reset to factory default settings. If you don't know how to reset UE Boom settings to their original factory default, follow these steps:
- Turn on your UE Boom.
- Hold down the volume down button and the power button at the same time until you hear a sound. Your UE Boom will then turn off.
- Turn it back on and try to pair it with your device again.
Note that doing this many times in a row may harm your speaker, so refrain from doing this more than once or twice.
Speaker will not turn on
After trying to press the power button to turn the speaker on, it does not turn on.
Speaker Not Charged
If you were seeing a red light on your speaker prior to it not working, your speaker is most likely not charged. Plug the charger cable into the mini USB port located on the side of the speaker. Plug it into a device like a laptop or the included power outlet adapter, and allow the device to charge for 4-5 hours.
Battery Requires Replacement
The battery for your speaker may have reached the end of its lifespan. In this case, a complete replacement of the battery may be required. Refer to our battery replacement guide for instructions. We also sell the replacement battery.
Trouble with "UE Boom" companion phone application
The application is not reading my device or it keeps crashing.
Device Not Up to Date
Make sure you have the most recent version of the application, as well as the speaker before trying to use the features available on the application. Many times, it can also depend the device you use the application on. For example, if you have an iPhone 5, make sure you have the most recent iOS as well.
Crashing for Android Users
If you have two devices paired to the speaker and attempt to launch the application on your Android phone, it may crash. To fix this, disconnect both devices from the speaker and reconnect the one you wish to play music from.
“Double-Up” feature not working properly
I am not able to play sound from two UE Boom devices simultaneously.
Bluetooth is Turned Off
The most common problem when attempting to use the UE Boom “Double-Up” feature has to do with bluetooth connections between the device and the speaker. If you are using the application to activate the feature, make sure the device is connected and in range for use for both speakers.
One or Both Speakers Are Not Up to Date
Connect the speakers to a computer and download the latest firmware update for each speaker at the Ultimate Ears website.
Alternative Method to use “Double-Up” Feature
You can also use the double up feature without using the companion application. With your device paired to the speaker,press the volume up and bluetooth pairing button simultaneously. The bluetooth LED on the speaker should begin to blink white. Next, press the bluetooth pairing button twice on the second speaker. Both speakers should make a confirmation sound once they are done pairing.
I have trouble connecting my phone to the UE boom 2. It could connect to the UE boom but not to the newer version. I have a Android phone (elephone p8000) pleas help me fix this problem.
I already tried everything from this wiki
storm - Ответить
I get the following message when attempting to pair my iPhone and my iPad: "Connection Unsuccessful. Make sure the UE BOOM is turned on and in range."
Everything is turned on and sitting adjacent on counter. The speaker is in pairing mode. What should I do next?
Laree Bobo - Ответить
I have the same problem. The speaker is on BUT the pairing light is flashing and doesnt stop flashing. I have NOT pushed the pairing button on the speaker. I have tried hard reboot twice but alas the problem persists.
I have the exact same problem i even tried resetting my phone setting and UE boom but it is not working. I need help ASAP
Chloe Kent -
I had the same problem pairing my iPhone to the UE Boom speaker despite several factory resets. I then got my iPhone to 'forget' the UE Boom and it then found the speaker and paired perfectly well after that. I think there may have been a problem with the speaker thinking that it was already paired to a different device.
Mark Bayley -
I had same issue and contacted customer center. Press volume up, Down, power and Bluetooth button. All four button should be pressed at same time. It looks it is just a hang. Mine is working fine
Badrinarayanan Sukumaran -
After you rest it make sure you forget the device with your on the Bluetooth then pair it again and it should work
I have the same problem
I have this problem right now too. Has anyone resolved this issue?
Yoon Hye Ha -
If anybody is having this problem and reads this- I was having the same issue. Turns on and has the bluetooth light blinking rapidly, but can’t connect to any device despite being discoverable. I clicked (NOT held) the bluetooth button twice and got the drum noise briefly, then turned it off, forgot the megaboom from my device’s bluetooth, turned bluetooth off and turned the device back on. The light flashed rapidly for a second but turned off. I then turned bluetooth back on on my device and successfully completed the normal connection process. Works fine now. Very frustrating to figure out.
Raymond Richards -
I have two UE Booms (1 & 2) used in conjunction w/ my MacBook (Mac OS X, 10.10) Laptop. I cannot get them to work in "stereo" mode. How do I get them to work in "stereo" mode? Logitech has been zero (0) help on this matter, as seen by the various blogs on this subject. It works ok in iOS (my iPhone), but not under Mac OS X. Would appreciate any help on this. I am close to giving up on them & selling the UE Booms. Thx ...
ZCC in San Jose
ZCC - Ответить
I am not totally sure, but I think that it won't allow stereo mode for a first and second gen connection for some unknown (probably dumb) reasoning.
Frederick Schmidt -
Hi, did you find a solution? I'm having the same issue.
Did you find a fix for this issue? I have the same pb .. .
Guillaume Rabourdin -
Hi, I also only managed to double up two mega boom speakers to my MacBook Air, but there doesn’t seem to be controls to let them go from ‘double’ to ‘stereo’, which would be awesome…. anyone able to fix this?
haw do I update my ue boom
brockbowes - Ответить
Once i disconnect my device and now i can´t back. Can someone help me? Thanks for everythinkg
I have purchased a UEBoom2 (28th march 2016) opened the packaging and paired to a IPad Pro. UEBoom2 made the quick drum roll sound at power up then a snap crackle and a rather unusual pop and then nothing happened other than a static radio noise. Completely unresponsive except for the un-tuned AM radio static noise. Tried to charge it on USB and mains power - makes the static noise when on charge. Completely disappointed. Cant stand researching a product and deciding on it over other comparable products - then buying it (UEBoom2) and its does not work. Absolutely makes me wild. Have tried all the resets and exhausted the search words online. Any advice welcomed...thanks
info - Ответить
I am having the same issue! Did you ever get this fixed?
Hi, you should consider returning the product. It is possible that you received a faulty device. I've experienced similar issues on other bluetooth speakers. It ultimately boils down to; there's nothing one can do unless you know how to physically dissassemble and repair the faulty components.
Stuart Wen -
Hi sound is not coming from my UE BOOM. It was playing earlier and not now. Charged was low so I chagred it with Samsung phone charger but musick volume is not playing. It's turns on gets connected with my android but sound doesn't come out. Please tell me what to do now. email@example.com is my email. Please
Anil Gazmer - Ответить
Yes I have the same issues, I did a factory Reset as described here but nothing appear to change, there is no volume from the devise.
I have the same problem have you all found any answers?
Hope Buenrostro -
i have the same issue i need help, if someone can help tell me please. firstname.lastname@example.org
Same issue, anyone find the cause. Wont allow to rest either.
Rachel Getchius -
Same over here, if you have an answer Here is my email: email@example.com
Oscar martin -
Hi, I own an UE Mini Boom speaker and am quite happy with it. For close to a year, I have been pairing it with a Moto X (First gen) and I have had no issues. Recently, I upgraded to an LG G4. And the speaker pairs well with my new phone as well. However, the connection sporadically drops out. Moreover, even when connected to my phone, the speaker app says my device is not connected. What could possibly be the issue? I would like to check my speaker's battery status. Moreover, I believe the sporadic disconnection is probably because the UE Mini Boom app on my LG G4 isn't working as it should be. Kindly advise. Thanks
Dominic Francis Baalraaj - Ответить
I recently got a Droid Maxx2 and am having trouble with my ue rolls sound. They pair up fine, but the sound is so low and crackly. I have checked the volume, reset, and repaired the device but it is still the same. There is also no startup or shutdown noise. Any suhhestions? I have only used it about five times with my old phone and have had it only about a month.
Kasey ward - Ответить
my boom has always been fine but today it sounds like a stuck record? very annoying. Fine when played on apple mac air but speakers audio is terrible?
Toast - Ответить
My new UE system worked 3 days ago when I bought it. But that's the only time it's worked. My iPhone won't pair and I've tried 30+ times. I've tried all the tec support from Apple and UE. Still not pairing!
Linda Bauman - Ответить
Hey somehow i changed my power on and off settings. Now to turn it off i have to hold both volume buttons simultaneously, and to turn it on i have to hold both volume buttons and power button at the same time. Please help
Ethan Ahrens - Ответить
When i use my UE boom once it reaches 70% the sound of the speaker is very muffled. it doesn't work anymore, and I barely use this speaker.
Renato Manjarres - Ответить
same did you fix this?
Rob Williams -
Try the equalizer on the UE app for your speaker
Gab W -
I tried several times from 3 different devices, to update my UE Roll via BlueTooth using the Android App (Nexus 6p, Nexus 5x and Nexus 9) and every single time it would stop at a different percentage (25%, then 80%, then 60% and then 45%). What is the issue? My Internet connection is 100/10 Mbps, and my devices are getting a steady 4 out of 5 bars where I tried the updates.
Jose Juan Valenzuela Oliver - Ответить
Tried to use the Windows App to update, but Windows 10 won't even find the driver.
This is getting tedious. Would you guys suggest another brand of "smart" speaker?
Jose Juan Valenzuela Oliver - Ответить
Hi, I just managed to connect the device to a Windows 10 laptop (Toshiba) and also to a Windows phone. But it was not that easy. As explained in this wiki, I had to update the software of the device first. And also I had to push the pairing button until I was hearing the noice (boom) . (december 2016)
Jean Claude Delcroix -
If UE Megaboom connects to other devices but not your Mac OS X computer - try this suggestion to reset the Bluetooth module in your Mac - worked wonders for me.
Marc Heusser - Ответить
Took megaboom to the ocean beach last week, after the 3rd day of beach going the megaboom will not power on, nor does the charging light come on- seems like i managed to kill the unit. We did not submerge it in the ocean but it was right next to it on the beach, only noted one instance where ocean splash touched it, but again was not fully submerged. My issue here is that im thinking that the salty ocean humidity got into it and fried it, no where do i see that it says "take it to the beach, but not near the ocean" They are sending me a box being its under warranty so i commend logitech on that but, BE WARNED ocean salt will destory this thing in a matter of days. Anyone else expierence this?
rlovejoy22 - Ответить
My UE Boom 2 fell over into a muddy puddle in a gravel parking lot and won't pair or make any sounds, such as the max volume or power on. But it make an ambient frequency type sound like an unturned radio
hey help please when I turned my ue megaboom on it makes a strange sound I press it and it makes powing down but I charged it all night then it turns off again I'm not experience with the ue brand sorry if this is a easy fix problem
lanikhale - Ответить
POSSIBLE FIX: I ran into this issue and may have fixed it. when you turn it on and it makes the strange sound, quickly press the power, bluetooth, vol up and vol down buttons simultaneously. DO NOT hold them down as this will perform a factory reset and may damage the unit if performed multiple times. If you try this and it works please reply so others can see that it works. Cheers
Chris V -
Yusssssss! This worked on mine just now; I was having rather same problem with it instantly making the power down noise when turned on and then turning off after a few seconds. Looks good now, thanks!
Joe Appleton -
Having same issue! That trick solve the problem!! Thanks.
Carlos Martan -
I have a problem with the speaker I have it plugged in to charge but the charging light is not on and the speaker will not turn on. I have tried various chargers what is wrong with the speaker?
valhdiaz - Ответить
I'm having the same problem!!! Did you get it fixed?
Russell Evangelista -
NO SOUND FIXED: My UE Boom 2 stopped making any sound. It turned on OK, Bluetooth paired fine and showed up in the iPhone App. The volume buttons appeared to work and were in sync with my iPhone. It wound not even play sound when plugged in with the AUX jack. I did a factory reset, ([-] Volume button, plus Power button) and even a firmware update but still no joy. Finally, turned it off, plugged into PC with USB, then turned it on and viola the drum sounds came out. Yah!
damianjolly - Ответить
This fix also worked for me when nothing else did.
Steven Spears -
i've tried that but it was useless... It;s a shame. Now the mine doesn't charge or do anything, it still goes on and pair with my mac or my cell, but no sound at all...
This worked for mine! When I pressed the power button of my Boom 2 it would light up but not make the start up sound at all. I could connect to it with my phone but it would not play any sound. With the Boom 2 turned off I plugged it in to the USB of my PC, my PC loaded the driver (which doesn't do anything special, it just said it installed successfully). After leaving it plugged in for about 30 seconds I turned it on while still plugged into the PC and I heard the beautiful sound of the UE start up drums. I had tried the factory reset several times and couldn't get anything else to work. Thanks for sharing this because it worked for me!
Cody King -
oh my god! thank you sooooo much! you guys solved my problem perfectly!
The white light next to the charging port flashes 3 time with a white light when plugged in and then nothing. Have tried to reset and connecting to comp. Nothing works.
Jack Mosier - Ответить
how do i know if my ue boom 2 is charging?
noni littlefoot - Ответить
Hey do you guys have any idea why my volume buttons aren't working?
Jordi Singh Caixal - Ответить
I made the mistake of upgrading the speaker ( ver 2.0.97) and app (ver 5.0.169). I lost the connectivity on one speaker completely, just a flashing bluetooth indicator. After resetting the two speakers and reloading the app, losing and re-connecting the bluetooth, it seems to work now. No equalizer adjustable settings? Not sure if the system will remember the double-up mode? Very poor presentation on the screens. Swipe for finiding other speakers?? Really? Had to Google that one.... One step forward, three steps back. C'mon Logitech - make it easy for once.
Scottyo - Ответить
my UE ROLL won't charge with any cord I use but when I plug it into a computer it chargers for about 2 seconds
Russell Evangelista - Ответить
Hi im having problem with regards to my UE Boom 2 aux-in port.. Everytime i use the aux port the sounds it produce are having some glitches.. I use 3.5mm cable. Im pretty sure its not the cable that has problem but the aux-input port itself.. How to fix this problem..
Che Mercado - Ответить
did you solve it? i have the same issue
Alex Portnoy -
Hi I can pair my ue boom 2 with my iPhone 5 but it will not pair with my iPad. When I try it says the connection failed and might be too far away, although it's only a metre away. After resetting speaker, iPad and iPhone it still does it regardless of which device it gets paired to first the other can't connect . Any help would be great!!!!
Will Vickers - Ответить
In your iPhone go to settings-Bluetooth-tap on UE boom in device list-tap Forget This Device- then re-add under "Discoverable Devices". Should work - make sure you do a factory reset on the boom as well. Good luck!
Mike Burns -
These speakers are a pieces of $@$*! Sorry I ever wasted my money on them!!!
pnarciso - Ответить
Agreed, a total waste of money
George Stratos -
I think I bough the demo ue mega boom and it is stuck in like a demo mode??? Will only turn on when plugged in and will turn off when unplugged/ won't let me connect with Bluetooth unless I hard reset it? Help???
Devin - Ответить
Did u fix that yet ?
jairo jimenez -
My ueboom2 is stuck in sum type of demo mode.. Onlyvturns on wen power is connected and will not work if disconnected. Bluetooth will only WOR k if I hold down the power button and Bluetooth. How do I fix this?
jairo jimenez -
Download the updater tool from the website to your computer and update the speaker by connecting it via USB to the computer and follow the instructions on the updater program. http://www.ultimateears.com/update
My UE Boom 2 battery life is not very good only get like 1 hour at full volumen is this normal?? Sometimes it shows very low battery life and sometimes even without charging it shows a percentage way above before evwn without charging it.
LuIs ReStRePo - Ответить
My ue boom 2 fell on the water and it's not working, it doesn't turn on..
Marina duarte pugliese - Ответить
Just bought a boom2.Connects fine wth my ipad and iphone but cannot connect to my firewire d Panasonic stereo system. Isnt it possible ? If it is how do i do it? ( I am not too IT literate. Thanks in anticipation
Graham Wright - Ответить
My book connects to my iPhone and I can see the Bluetooth emblem activates, however neither the light on the boom comes on, nor does sound come out...is this the battery life? It is fully charged (left it charged no while I went out, came back to it not working) hasn't been anywhere near water, however I have been traveling in high humidity areas...is that the cause?
Noah - Ответить
My UE Boom 2 has a stupidly low battery life; 100% to 0% within an hour. Any known reason why this is happening? I'll play music for 15 minutes and it will say that it's at 90%, then 30 - 45 minutes later it dies.
Ryan - Ответить
I have a similar problem. Over 50%used in 50 minutes at high volume. Unacceptable
Why are there so many freaking problems with these speakers, you would think heads would be rolling, still NO FIXES from the company only send you another one? What tha
I have the exact same issue, brand new UE Boom 2 goes from 100% charge to zero in one hour of playing music
Did you get a fix?
Danny Gill -
My 2 weeks old ue boom 2 used twice stopped reproducing ANY sound (no sound after turning on or off) after I restarted my laptop due to windows update. After that, it does not pair with any bluethoot device I have. I can only turn it on and the bluethoot white led starts blinking continuously, but without any result. And btw, it does not charge neither. WTF Logitech, WT ACTUAL F
gigi4everpw4 - Ответить
I have the same problem. Bluetooth light blinks continuously after turning on! No possible connection to any device!
Sonja Bielecki -
same here, can not find solution anywhere! this sux drive me nuts…. can anyone tell me how to make the speaker sound back?
My UE sound is going from ok to pretty bad recently. The bass vibrates too much.
Anita Goldberg - Ответить
How can I fix the bass to stop vibrating?
Anita Goldberg - Ответить
My ue boomer hasn't been charging, I started to charge it again and when I press the power button it's like a reddish white color but only lasts for less than a second when pressed also when I plug in my cord to charge it it doesn't turn on the led ive tried doing the factory reset but it does not make any sound
David Lopez - Ответить
Nothing really worked on the speaker ...pair_ it _up the first time and everything came out great it was a gift so I unpaired it so I can give it as a gift I tried to pair it again with a new application and the speaker's won't recognize the new application I have no idea how to reset the Seeker butt there should be an answer somewhere answered it
Ricardo Navamuel - Ответить
My ue boom2 has being blinking red for two days now and it won't charge...tried Turing it on/off but it keeps blinking..nothing seems to be working...how do I get it fixed??
maya - Ответить
Plus it's not connecting with my Bluetooth
maya - Ответить
I phone 5c not pairing but I phone 6plus is
Jim topping - Ответить
I had just bought the UE MEGABOOM yesterday and at first it was working beautifully. However, later that day the speaker stopped making noises when you turn it on and now won't play anything even though it is connected to the device via Bluetooth.
Dubem - Ответить
My phone won't connect and the Bluetooth button won't stop flashing any ideas??
Artie stower - Ответить
It's a ur roll
Artie stower -
I had the classic Ue Boom, had no problem at all. Now i just received the megaboom and i'm so disappointed. Them saying its waterproof is the biggest lie ever. Took it 1 min underwater, and since then it got so $@$*. It won't charge anymore, been stuck at 40% for days. When it turns on, directly the like low battery sound and then turns off after 5seconds. So !#^&@@ off at this bad product, hope they will repair it for free.
arnaudcramers - Ответить
My UE Mini Boom will not connect via Bluetooth to my Iphone 6 which has the latest IOS update or my laptop ( which i need to be able to update the software on my Boom) but it will connect to my old ipad mini is there any solution to be able to connect to my laptop so I am able to update my Boom
jessicaforrest - Ответить
I don't know if it's just my speaker but when I first got it one side of the speaker is staticky and not as loud as the other side. It stopped doing that a bout 3 days ago and now today and yesterday it's happening again
Angel Hernandez - Ответить
I just brought the ue roll 2 at duty free in Brisbane before I went to bali 1 day ago,plugged in to charge an left overnight,turned it on in morning an says battery low an turns off,have tried thru my laptop an still no go,pretty gutted as I am in bali for 4 weeks,where can I go or what can I do to sort this out?the same adapter I use charges my phone fine
Josh parson - Ответить
Lots of questions without answers, ue boom you are lying dogs
Anicol - Ответить
Simple question, can you connect 2 ue boom speakers to an android phone and have them play simultaneously? It doesn't appear so. I have spent hours trying, downloaded all ue boom apps but still no success. &&^&^$^ $@$*!
Haha, been trying to contact Logitech support but 4x now incorrect code enter, they are thieves, do not buy more than 1 ue boom if you have android.
I have 1 Mega Boom and 2 Boom 2's and i can only play two at a time. I was able to play all three at the same time when I first got them but now as soon as I turn on a third one, one of the other ones turns off. My son set it up for me the first time so I may be doing something wrong.
nicol barton - Ответить
I bought a UE boom speaker seven months ago and I've had no trouble with it other than today, when I went to turn it on and it made this horrible glitch like sound and wouldn't turn off, then a few seconds later it shut off. When I went to turn it on again it worked just fine, and hasn't made the noise since.
Angie - Ответить
2 (Identical) Megaboom Speakers Will Not Double Up
- Before the update both speakers worked perfect, including doubling up, for months
- Both connect to iPhone bluetooth fine
- UE Megaboom App will only recognizes 1 of the speakers even though both are connected to bluetooth
- Both speakers have 2.0.83 firmware according to iPhone App and direct connect to updater on Mac laptop
- Tried reseting both speakers (hold down pairing button and "-" button), successful reset but no effect on problem
- Tried removing and re-downloading iPhone App, no change
- Tried different mobile devices, no change
I suspect that when attempting to update, one of the speakers did not update properly leaving a different firmware on one of the speakers although both display the most current version. As far as I can tell there is no method of rolling back the firmware or re-installing the current version.
Adam Miller - Ответить
I have the same issue w/ two booms
Peter Everett Brown -
Dear pls inform how to run boom 2 speaker throw windows 7 computer
Dgdgdgdg - Ответить
I've had the UE Mini Boom for three years and today the sound stopped playing as loud and sounds like it's playing underwater. Has anyone else experienced this and fixed it?
morganabean - Ответить
My UE turns itself off, no matter what the charged level is, after an hour. I love this for portability n sound but I want to hurl it.
mary - Ответить
My ue boom 2 was connect to my old iPhone so I disconnect it to connect to my new one. But when I turn it on the led light doesn't shine saying the device is ready and my Bluetooth cant find any devices when searching. I already tried the tip to hold the power and low volume button for abt 10 seconds but still doesn't work
Alex - Ответить
My app does not have the Double up option. I have downloaded twice and get the same app with no double up. Help please. I want to run my 2 boom 2 in stereo mode
William H Grant - Ответить
I just purchased two Boom2's for the same purpose. There is no simple "Double Up" option on this app.
Kay Althoff -
I'm having trouble turning my UE Boom off. Any ideas on how to fix it please?
thunderwonda - Ответить
I am having trouble with my ue boom it keeps turning on and off and won't let me hard rest and will not connect to a computer or phone please help
Ryan weedon - Ответить
hello! i have a ue boom 2 and it seems that only the top part is producing sound. is it supposed to be like that or?
audrey icalina - Ответить
Since two days there wont come any Sound out of my ue boom speaker. It is connected to my phone and the lights are on as well. It is also completely charged and I already did the reset.. helpppo anyone?
Britt frerichs - Ответить
Hey I have a problem with my UE boom. Its all good in working condition when its full charged. once it goes below 50% charge a distortion sound start to come out. it wont stop if you connect the charger. but when you switch it off and fully charge again it work fine again. is it becoz the something wrong with the battery?? please help!!!
malith - Ответить
same this just started happening to me. Did you fix?
Rob Williams -
I made mine not as bad by making bass +5 on eq and everything else on 0. Not ideal bur stops a little distortion.
Rob Williams -
i can’t figure this out either. mine does it at like 80%. tried a factory reset and tried adjusting the equalizer but the only thing that works is turning the volume down.. which is ok in my house but it sucks when i’m at the beach or something and want to play it louder.
Can I double up with a UE Boom and a UE megaboom
Ken Dahl - Ответить
I bought a UE boom used from someone and it already had a faulty volume up button, problems with the power button, and a major difficulty to connect via Bluetooth. I got it working somehow, cleaned it with bleach so that it would look nice, and yesterday I tried to see if the speaker was waterproof. I poured a glass of somewhat cold water on it, and it still worked. But later, after I shut it off, it became a brick. Nothing triggers any response from it other than holding volume down and pressing the Bluetooth button, the light blinks once and goes away. I charged it overnight, but still nothing. The worst part is that I dont think I'll be able to get a new one under warranty because I bought it used. I don't know if it was the water that did this, or something else, but any help is greatly appreciated.
Gab W - Ответить
My UE MEGABOOM would not display any lights on the top of the speaker. Such as the power on light or the Bluetooth pairing light. The speaker was working fine connected to my phone on 60% percent charge then I noticed. I then reset the speaker using power and volume down and in doing so the lights still don't work and now when I press the pairing button (press not hold) it beeps loudly twice then does nothing. And it will not pair with my iPhone when held down.
simonhaley32 - Ответить
Same problem, did you find a solution?
Marco Zoccolan -
Brand new UE Roll won't bluetooth pair with my iPhone7
Dazzie - Ответить
After a song plays the speaker turns down? If I press volume up it returns to the orginal volume.
jessica moe - Ответить
Help I cannot get my UE roll or mega boom to pair I tried the instructions to press volume up and Bluetooth on the megaboom then the blue tooth button twice on the UE roll and nothing happens and I tried the process in reverse with the UE roll. My Iphone says both are connected but sounds does not come out of both :(
Michael - Ответить
My UE Boom suddenly stopped making any sound. It doesnt beep or make any sound when turned on or off and any audio too.....please help me resolve this issue
adduri vikas - Ответить
I had the same problem. Even the reset button combination didn't work. I teared that thing down to see uf maybe the speaker connections were broken, but it seemed good. The solution was to unplug the battery and replug it again. After that everything wirked fine. For dismemberment you will need a soldering iron.
Won't connect to app, plays fine, but I would like to use the app for the alarm. The screeen doesn't go past "Let's Hook Up"
Symphany Grier - Ответить
As I turn on my UE Boom 2, the Bluetooth light begins to flash really fast and won't stop. I can't pair it with my iPhone 7 and it won't come up on my Bluetooth device list. How do I solve this problem?
jacobyward - Ответить
I bought UE megaboom last year. Problem
1 . Now, UE megaboom switch on while i am cahrging UE megaboom however when i un plu chargeing and power switch off. One more thing is that I did not use to open UE Megaboom during charging .
2. At least i have charge to open it now, but still not chargeing battery but speaker turn on . Battery life is the same after i charge 10 hours battery life.
3. i did hold the top of key and hold down key at the same time. I heard a song however it does not work. No battery life increase, could not turn on without chargeing
Can u help me
kyin025 - Ответить
Hello I am writing this because I'm having trouble keeping my Ue boom paired with my android and it keeps crashing when I try to play any type of audio. my speaker has been updated as well as my phone and the ue boom app; what do I do
bekkah - Ответить
Hi! I have the UE Megaboom, and after dropped it in the water (just a few seconds and not even go down a meter) it stopped working, and now it doesn't turn on or charge anymore.
what can I do???
Diego De Battista - Ответить
I dropped my UE Megaboom into the water, for just a few seconds and not even one meter deep when it was on, and after that it stopped working at all... now it doesn't charge or turn on... what could happen?? because it supposed to be waterproof (everything was hours and it was properly closed the usb)
Diego De Battista - Ответить
Thank you , it was reallly heplful!
vasarasfeja - Ответить
Hi, I have disassembled my UE due to battery saving matter. Right before the disassembling , I did reset the UE twice. But now sounds like it's not functioning at all with the sane battery, which it need to be replaced.its doesn't turn on or charge. However it just blinking the bright Light for 5 second then goes off. My confusion is it might be from its board as I did reset it two times or it might be from the battery. Could anybody tell me what part is infunctioned so I can repair it. Thanks for your great and useful web.
Ali Fard Mavini - Ответить
Me and the missus both have Iphone 7 plus. We can connect to any bluetooth device, however for some reason we cannot conect to UE megaboom, even after doing all settings as advised.
phillip.vaneeden - Ответить
Hi... maybe try resetting the speaker
Kane Anderson -
Question: does the ue boom alarm work when the ue boom is off
Kane Anderson -
Hi I don'the have any problems with my ue boom 2 but whenever the speaker automatically connects withe my phone it always beeps, like when you turn the volume up to the max. This is not a problem I am just curious of why this is happening
Kane Anderson - Ответить
Hey something is wrong with my ue. It won't connect to the Bluetooth. When I push the button it doesn't even work. It doesn't even flash anymore. Does anyone know the problem or know how to fix it
Leon Matehuirua - Ответить
Hey, my mega boom doesn't seem to be charged. I have tried two different (original) cables, and also connecting to computer. Any tip what to do? Do the battery has to be replaced or something?
Linn Julie Sandstrand - Ответить
my UE megaboom speaker is being charged and all it says it battery critically low I don't understand and it is really frustrating any solutions out there other than the usual volume down and power button trick? (does not work)
Alejandro Ibarguen - Ответить
My UE Boom 2 volume is very low. It was working fine just yesterday. When I connect it via Bluetooth the volume is significantly low. When I connect via AUX cord or in other words when I plug it into the headphone jack it plays normal. Can someone help me please.
markusnembhard - Ответить
Hi, I go into the app to try to pair the device on Android, and I cannot get past the first step. It sends me to the Bluetooth settings, which show that the speaker is connected, yet I cannot work out how to process from here?
Ben Boxall - Ответить
I get the following message when attempting to pair my iPhone and my iPad: "Connection Unsuccessful. Make sure the UE BOOM is turned on and in range."
Everything is turned on and sitting adjacent on counter. The speaker is in pairing mode. What should I do next?
rjhoffstar - Ответить
My speaker turns on, but then turns off right away. It makes a noise when I turn it off, pairs to my phone. And then shut off. What should I do ?
mizz_bonita12 - Ответить
When I needed the speaker most, speaker won't turn on, tried rebooting, speaker won't turn on...but it is charging the phone
mossmushi - Ответить
When playing music from my phone the song will pause everytime a new song comes on, this is extremely annoying since the only reason I bought this was to listen to music, please help or I will be returning this, also no other speaker has ever done this
Autumn ludeman - Ответить
Anyone ever had their UE Boom 2 refuse to turn off? I keep holding down the power button and nothing happens, but it's still on.
markwsnyder - Ответить
My UE mini boom is flashing green but won't hold a charge? And AppStore says no app for iPhone5 found for UE mini Boom when I had it back in March??
Ashley - Ответить
hey my UE boom 2 battery only lasts about 3-5 hours. even after I have charged it for the recommended 4-5 hours? The device was purchased on the 13th of june.
matt hammond - Ответить
my pause/play and skip functions aren't working I've tried resetting my speaker to default settings but that didn't do anything. help????
Tilly G - Ответить
I brought my UE Boom 2 at T-Mobile . And every since I been having battery issues. Like it don't even last 15 hours . I don't usually hear music as often with the Ue but only practice. For example, it be 100 charge I use it two hours. The next day comes it be on 30 percent. I don't know why or understand. I charge it for long period of time thinking it's the issue, however the problem still consist. I hope you guys can help me
Kristal - Ответить
I have a problem of listening music online from youtube using UE Boom 2 speaker. It used to work sometimes back and stopped in the middle. Besides, it works from IPhone 7 music offline but not directly from YouTube online. Please advise thanks
Tesfa - Ответить
My Mega Boom will only work when it's plugged in ? What can I do ?
Karin Weeg - Ответить
Hey guys . My UE BOOM is still normal till i turned the volume on , it crash , i don't know what's going on with it . Pls help me , thanks :)
Hoàng Huy Vũ Phạm - Ответить
So i have a ue mega boom speaker but it seems to not turn on completely i charged it but nothing shows or charged and charged it for a day and still nothing
Joey Songz - Ответить
When I put my ue roll on any of the top 2 volumes it freezes at times
Jose Mendoza - Ответить
When I try to turn the volume down pushing the - button on the UE 2 (it is at maximum and way too loud) it does not lower in volume but keeps repeating how charged the battery is.
Cliff Knitter - Ответить
My ue boom 2 has weak blue tooth strength. I thought it was my Iphone but it seemes like it does it with all phones. Any ideas on what can it be.
Edgar Granados - Ответить
I have a UE BOOM SPEAKER
My Bluetooth light is just staying on It won’t charge it won’t reset so how can I fix it pls, ask for any advice to Fix problem
Roman - Ответить
I have the same problem. wtf. why isn’t there a fix for this!
Caitlin yawger -
My speaker turns on makes a power on noise then turns off. I charged it and still doesn’t work. It turns off before I can’t reset it and I can’t connect anything to it.
Julian - Ответить
Same problem here. Bluetooth is on , volume is up on both Megaboom speaker and iPhone and still no volume from speaker. music plays from my phone but not from speaker…very annoying! And battery is fully charged.
Judith - Ответить
Unfortunately Speaker fell into the washing machine . Since it is a waterproof so thought would be alright. Stopped working in few minutes and went dead. Tried opening it and put it in the sun for hours and it start working again.
As soon i realize i need to charge it, found out the light doesn’t flash at all so it wasn’t charging anymore…… So disappointed :(
vishal sandhu - Ответить
I’m having trouble with my UE boom its connected and all just fine it’s just the music doesn’t go through the speaker it still comes out of my phone I tried turning it of and on it disconnect and connect on Bluetooth its fully charge but it seems like nothing does the thing so I connect it to my computer and its working perfectly fine??? it did work fine with my phone but I don’t know whats wrong with it? Do I need to buy another phone or UE boom??
K&K Nation - Ответить
My UE boom speaker is connecting fine to my computer and makes the connection noise and turning on noise, however no sound comes out when I play music from my computer. The music on the computer plays fine without the speaker but nothing through it. Please help!
Kate Garrett - Ответить
++millionevan++- i took ur advice about the demo ue but now the ue updater wont reconize any demo or non demo ue did they do a update is there a new way i thought it was mu pc so idownloaded it to my mac and still nothing
butlerandsons - Ответить
To everybody out there having issues with there booms. Contact Logitech and tell them your speakers sound is distorted and they will send you a brand new one. I did it last week because my speakers sound is a little distorted at high volume. I have the ue boom 1 and they replaced it with a ue boom 2 phantom edition free of charge. Got it 2 days ago delivered. BTW, they didn't even want the old speaker back or pictures or anything.
ThorBoy - Ответить
All was fine until I charged my UE BOOM 2 a couple of days ago now it will only play one track at a time, it won't follow the link. The speaker stays on. It's not my Android phone, it's definitely the speaker. I've tried the factory reset but still irritatingly doing it. Have I accidentally reset something by accident? Jools
Julie McNamara - Ответить
Sons UE boom 2 has issue! He has charged it overnight and when he went to use it the next day although power light on and volume up and connected to phone it wouldn’t make any noise !! Any suggestions
Sonya - Ответить
Hi any suggestion please !!’ son has a UE Boom 2 this week he went to charge it overnight like usual and next morning he went to use it but no sounds came out of it! He had it connected to his phone, volumn up and it wouldnt make sound, lights where on, it wouldn’t make the turning off and on sound any fix’s
Sonya - Ответить
Hey I’m having problems with my UE MEGABOOM only one side of the speaker is playing music can anyone help me and let me know what to do thank you
Adam Mushtaq - Ответить
My ue boom 2 reproduces music but it doesn’t connect to the app. When I open the ue boom app it says that there isn’t any ue boom connected. How can I fix this problem?
BIGtrey EIGHTDK - Ответить
My UE Boom 2 wont connect to my Huawei Phone anymore. I have reset the speaker to factory settings and now it connects to my laptop but not the phone it reads “ Couldn’t connect with UE Boom 2 because of an incorrect PIN or passkey”. Not really too sure what this is about as it has worked perfectly well in the past! Anyone know about this?? Thanks
Sean Hussey - Ответить
My ue is not charging. Hoe can i resolve this issue?
Jamie - Ответить
Havin trouble turning my speaker up
Reeve Grech - Ответить
Havin trouble turning my speaker
Reeve Grech - Ответить
My WONDERBOOM won’t tell me the battery life? I pressed both the + and - button at the same time.
Reagan Mullins - Ответить
My WONDERBOOM will not tell me the battery life. I have pressed + and - together.
Reagan Mullins - Ответить
Thank You! I forgot about the pairing button on my boom and true everything else to pair my new ph!
Lourdes - Ответить
Thank You! I forgot about the pairing button on my boom and tried everything else to pair it with my new oh!
Lourdes - Ответить
My UE Boom 2 stops playing music every time i get a notification on my phone. Why does it do this.
moMorgan Bratland - Ответить
My UEBoom 2 stops playing music every time i get a notification. I then have to keep pressing play every time it shuts off.
moMorgan Bratland - Ответить
I cannot get my android to connect to my ue speaker.
Helen Rynkewicz - Ответить
I cannot connect my Android to my EU speaker
Helen Rynkewicz - Ответить
When i phone & boom box will not connect tap information next to boom box on i phone -then tap disregard this device. Then reattempt -the devices will then pair. Gary Oz
dr gary champion - Ответить
megaboom delay after firmware update, computer wont recognise usb connection for downgrading the device to older firmware. Now stuck with a half working device. Thanks logitech. Never again!
Marc Apella - Ответить
My UE boom wont connect, my phone says pairing rejected by”UE BOOM”
Dio Divine Obijiaku - Ответить
My UE Boom Bluetooth speaker won't stop skipping and it's driving me CRAZY!!! Is there a fix for this? It's really annoying, to the point I'm thinking of trashing it.
Angela Howard - Ответить
i have a 2 x ue megaboom one in blue and one in red , had them a couple of years and the red thing is a pain in the arse, luckily i took out insurance on it as i am up to speaker number 4, connection issus afetr i connected it to a friends phone to listen to his play list, wouldnt connect to any other phobes after that so tried to reset it as per instructions and it then wouldnt turn on, next speaker which was used twice decided to not charge up, and constantly said when holding + and - buttons “power at 40%” , but still wouldnt charge . looking on the ue web page it states that you might have to umplug and re plug the micro usb power lead up to 30 times ??? really it does…….. if its in a state of wont charge. Still didnt work. Speaker 3 after a few months …………….same issue with charging (common problem according to forums), then i am with my current speaker which doesnt like to party up with the blue one………………. shocking quality
stephen worthy - Ответить
The Boom Mini speaker is blinking, charged and on, but both my phone and my macbook can’t detect it. It doesn’t have a bluetooth button, only a button with a phone icon, which turns it on and two volume buttons. All the articles and trouble shooting pages i have read all say to turn on the bluetooth button, but my speaker doesn’t have that.
Josh Canham - Ответить
For me it helped to deactivate WLAN on my mobile phone to pair it with my mobile phone without reset my UE Megaboom to factory defaults!!
Mobile phone is a Motorola G5 plus.
Oliver Denter - Ответить
My UE Boom has stopped turning on nor is the charging indicator light turning on while having it plugged in. The one thing that is working is the pairing light is on and has been for a couple of days now. Might this be an indication that my battery has seen better days?
Del Hargis - Ответить
I downloaded the latest UE Boom 2 Ap onto my iPhone 4S and now the speaker won’t pair- I tried resetting and none of the tips worked. Anyone have any other suggestions?
Jane Hobson - Ответить
I am having problem charging my 6 month old, hardly used Boom 2. At first there is a tiny blinking light when charging, after 20 mins no more light. However the speaker now cant even be switch on. Anyone having this issue?
Rozana - Ответить
My UE Boom died after years of reliable service. First started playing horrible noise after playing fine for an hour. Now light comes on, showed paired with phone but no sound. Forgot bluetooth device, reset Boom and now it won’t discover. D.E.D. dead? What’s the warranty?
Albert Einstein - Ответить
I’m trying to connect to my ue boom and every time I try i get a incorrect pin or passkey error and i have already done a factory reset and it didn’t work what do I do.
Milvin A DeRosa - Ответить
Hi I have the same problem did you fix yours?
Julian Retein -
Hey I cant power up my ue roll 2 speaker. How do I open to change battery out
james jordan - Ответить
I cant power up my ue2 roll. How do I open and change out
james jordan - Ответить
my speaker isn’t turning on at all and i’ve tried everything to fix it, i had it in the bath with bubbles and i say it up on the sink while it was playing music and then i accidentally hit it and it fell onto the tiles and cut out
chloe foraer - Ответить
chloe foraer - Ответить
Im having problem connecting with my UE Megaboom everytime I try to connect it says incorrect pin or passkey error . I have already tried factory reset but its still not working. Please assist Asap.
Julian Retein - Ответить
Thank you :-) it worked :-)
Ngametua-Tiare Brider - Ответить
My phone is a LG G4 and when I connect it to the ue boom 2 it doesn't make any noise out of the speaker. My speaker on the phone plays the music. What do I do?
Alyssa - Ответить
I just tried resetting the phone to factory according to the troubleshooting instructions by pressing the power button and -volume and it turned off after making a sound. Then when I turned on the UE megaboom the bluetooth light never stops blinking! Even when I turn it off and turn it back on the light blinks non stop. Did I just break my speaker? I didn’t do this more than once!
Ana Muniz - Ответить
I meant I tried setting my UE Megaboom to factory settings, not my phone!
Ana Muniz - Ответить
When using my 2 UE Megabooms with the Ultimate Ears app, the music from Spotify starts to stutter like nothing else. Several second gaps occur making the listening impossible. It works perfectly okey with just one Megaboom, so Im thinking this could be an issue with the app?
After spending a signifant amount in the second Megaboom, I wish I could listen to Spotify in stereo. Any tricks for this problem?
Using a Nokia 8 with Android 8.1 Oreo to play the music.
Firmware has been updated on both speakers.
Viuvou - Ответить
Hey i have the ue megaboom all blacks edition and theres an update yesterday and after the update everytime i turn my speaker on it doesnt do the haka anymore pls help
Mi Key - Ответить
Is static a sign that the battery needs to be replaced?
noland mcfarland - Ответить
Is static a sign that a new battery is needed ?
noland mcfarland - Ответить
My ue speaker will not shut off or pair with devices? Can anyone tell me whats going on with speaker
Tina preston - Ответить
My Bluetooth signal light is on without going off and if you want to switch on the speaker it dosnt come.only the Bluetooth signal is on all these while
Kwabena Danso - Ответить
My battery is full but I get no lights on the top of the speaker and it won't work?
Rafal Kurzac - Ответить
I cannot get my two ue boom 2 speakers to pair. I have up to date firmware and have followed the instructions to the letter. Either will work alone but not together. Is one of them faulty?
They are both showing in the Bluetooth setting and have plenty of charge left.
Alan Forrester - Ответить
Don't know if anyone else has had this problem, but my boom just turns itself on .
Tom Lawlor - Ответить
I am seeing constant issues with my UE Boom 1 and iPhone X. It pairs, then drops, in an endless cycle, to the point its now unusable. Is this a driver issue with the iPhone X? Was there a change in the Bluetooth spec? UE Boom doesn’t even appear on its website to offer driver updates or support for this device. What is happening here? It only began happening with the iPhone X. So frustrated with this.
geoff.piper - Ответить
my booms will not connect i have a ue boom and a mega boom ive done every blog i can find there isnt anything that works threw the app or without using its + and bt button pressing method only reason i got these speakers is to connect major waste of $
unkboybc21 - Ответить
My UE Megaboom s-00147 was doing a firmware update via bluetooth, it reached 99% then the battery turned off. Now the device wont turn on.
I need to updates the firmwire with a windows computer if possible.
S S - Ответить
Have volume up fully in tablet settings but volume is not very loud. Why?
sherril.donaghy1 - Ответить
My speaker wont play loud what to do i turn it up and it make a sound like it busted speakers how do i fix it
Kareem Conheffner - Ответить
User rorytate1 says:
This is a subtle one but it will bite you in the butt (hours of searching for the right answer) unless you know this:
1. Boom paired and ran on my Samsung S9
2. Boom paired and connected on the HP laptop but NO sound.
3. Hours of searching to no avail!
4. HP laptop has Conextant speaker system.
5. After 5 hrs of searching, I left clicked on on the Sys Tray speaker icon.
6. Up came a selection for the Boom 2 speakers!!!! Selected it and the sound from the laptop is being played on the Boom speakers.
Bloody !&&*! Never want to go thru that again.Hope this helps someone.
Arthur Shi - Ответить
I have a problem that my UE Boom 2 will not play any sound after a windows update. My PC says it’s connected but no sound comes out, and it just comes out of my laptop speakers. I also have an iphone 7 and I cannot get the device to appear on my bluetooth devices list to pair. My UE Boom is totally unusable as it stands! help please!
motagirl999 - Ответить
My UE is fully charged but it keeps shutting off and won’t play.
Tulsa Kirk - Ответить
My UE boom won’t let me pair. When I turn on my UE boom, it works. When I trying pairing the button does not light up. What do I do?
Lynn Nguyen - Ответить
When I want to connect my speaker to the phone ir appears like it wasn't an audio device and doesn't even tryes to connect ir just disables The button
David Ramirez - Ответить
My speaker keeps disconnecting when volume me is high. This is bullshit. I called and complained but you keep giving the same answers that don’t help. Fix this dam thing seriously.
Cullen - Ответить
This speaker is absolutely JUNK… Worst 350.00 Iv ever spent. Would not recommend to anyone. Looks like the Company made money from all of US…
anthony mccubbins - Ответить
I have a megablast that stopped playing mid song. However, it stayed powered up but with all buttons unresponsive. It would not respond to the factory reset protocol. A friend played with it a and pressed all four buttons simultaneously which made it power down. When turned back on it was fully functional. Voila!
Brett Loader - Ответить
You are the only site that told me enough to actually get my EU Boom paired with my MacBook Air. Thank you!!!
terrystuller2 - Ответить
Hola tengo el ue boom 2 y no me lo encuentra en el blutofh que puedo hacer
Kiki - Ответить
I plugged my speaker into charge not realising it was 24v instead of 12v. It switched off straight away and won't power up now. Is there a fuse or could i have burnt it out?
Ray Arnott - Ответить
How low can the bass go on the UE Megaboom
The Awsome Joker - Ответить
I purchased a Megaboom from Amazon last year 11/2017 and today (9/22/2018) the speaker has completely gone haywire on me. It’s not turning on, it’s not responding to anything at all. It won’t let me turn it off, can’t factory reset it either. I’ve tried everything in my power. It’s literally not responding to anything. It’s not even discoverable via Bluetooth. What can I do to fix this problem. I own 2 megaboom speakers and I used them at work in the hospital I work at. It’s very disappointing to see such a good piece of tech. Crap out so badly! It’s very frustrating!
victorepolanco - Ответить
Hello, I am trying to sync a new BOOM with a 2-3 year old MINI BOOM. The FAQ on the website says this is only possible if you’re running the BOOM off version 5x or 6x, not 7x or 8x, but doesn’t give any indication how to do that. Does anybody know?
Chris Astrella - Ответить
I had a JBL flip 3 which would last for many hours at max volume. Bought a UE Boom 2 due to it’s better fidelity… it lasts only an hour at max volume.
Manfred Adams - Ответить
my UE boom will play, until it get half charge and stop playing, does it need a new battery or is there something else wrong with it?
indy-taylah - Ответить
The battery light indicator shows steady little light on the bottom of my megaboom; however, it will not turn on or allow me to pair it. *l can remember my nephew taking to his car. Could him pairing it in his 06 Avalon Limited caused some sort of problem?
Robin - Ответить
Thank you so much for the help! My phone wasn’t picking up the device so I was puzzled. Then I learned about the little pairing button. Thanks again.
RAHAMAT ALLY - Ответить
Update your speaker to new firmware it will work https://support.ultimateears.com/en/
Mohammed Iqbal - Ответить
Update your firmware using PC or Mac it will start workinghttps://support.ultimateears.com/en/
Mohammed Iqbal - Ответить
My wonderboom cuts off while it’s turning on. I’ve had it charging for a while but it still does not work. I think something is wrong with it but idk.
Antonio Aragonez - Ответить
My UE2 is updated, charged, paired, and has great sound quality. My issue is that it just stops playing with the power on. I have had Apple trouble shoot my iPhone and iPad… nothing wrong. When I play music on my phone or pad, no problem. As soon as I attach it to the speaker, it plays for a few minutes, then stops. It’s frustrating because I have had this speaker for a few years and love it! Then this started maybe 6 months ago. Logitech has had me unpair and pair to both devices and reset several times! HELP!!!
Carol M Gray - Ответить
I have the same issue. And it’s old just 3 months. Did u fix it?
Boyana Neskovic -
Brand new UE Megaboom makes a horrible sound when I connect my phone's Bluetooth. After that is works just fine but I'm worried this loud sound will end up breaking it. It sounds just like when a device is connected to a stereo with a high level volume on.
David Lozano - Ответить
My Ue boom 2 can’t seem to pause or skip.
Anna - Ответить
Everytime I turn my phone off, about thirty seconds later, the volume of the music is turned down so low that I can’t hear it. How can I make sure it’ll stay at the same volume?
JDogg - Ответить
Hi I recently got a UE wonderboom on Christmas, everything went well the music volume is awesome . The only problem I face is when I carry my phone to go to the kitchen or my room it stops more like after I just take two steps away from the speaker it stops immediately. Please do help
Kaiwan Bastani - Ответить
I have a new UE boom 3 and it was working perfectly and all of a sudden it stopped working. I’ve tried turning the speaker, phone and Bluetooth on and off again. It’s saying it’s on but no music is coming out. I don’t know what to do, let me know.
Isabella Donat - Ответить
same issue here. havent used it in a while. when turned on or off, there is no power up/down sound. lights on. and is paired. no sound from speaker
dara yan -
Hi does anyone no how to pause and skip a track I have been told to tap and double tap on the top but when I do it it doesn’t work
AIM. DASH - Ответить
When I switch from my phone to computer or computer to phone I have to completely disconnect and unpair speakers and turn bluetooth off first device to connect to second device so each time I swittch it takes several minutes
gsvgary - Ответить
my UE boom does not make any sounds. i’ve already done 2 factory resets and my software is up to date. i’m not sure what to do. can anybody help?
Jesse - Ответить
Hi there, I just bought a UE Boom 3. I have been trying to reset my boom 3 to factory setting by holding down top button and the lower volume button at the same time for more than 10 seconds. It doesn’t seem to work. Does anyone know why?
Anthony Cheung - Ответить
Hey I was given a replacement ue boom 3 by the shop as my boom 2 kept cutting out briefly but regularly. Embarrassingly the new one is still doing it but not on partner’s phone, also an iPhone SE. Why doesn’t my phone like ue boom? It’s been doing it for a few months but not since I got the phone or boom both of which are over two years old. So it’s got to be my phone or wifi (which is strong and good for everything else) but not the boom (new and old boom both doing same thing) Close to speaker its doing it so not a distance thing, and battery fine.
jinxmelon - Ответить
Después de intentar presionar el botón de encendido para encender el altavoz, no se enciende".
josesoler028 - Ответить
My UE Megaboom did not have sound, even it connected to my phone, when I turned it on or off but fortunately I tried to press volume down and up at the same time. Now it has worked well. It is wonderful. Share for anyone have the same problem. Thanks.
phamthuytrang31k10 - Ответить
My ue boom speaker is on and solid white but cant connect to my phone or charged it continue solid white light on the bluetooth mode but no sound..even i can not off the power…what wrong with my speaker..still solid white
setareki_tukana - Ответить
Hi I tried to add this to the troubleshooter the other day but Adam didn’t allow it but it worked for me when nothing else did.
=== Needs a Reset ===If you are seeing just the steady white light on the Bluetooth button and your speaker was working prior to it turning off. Press the Minus Volume + Plus Volume + Bluetooth button at once and the steady white light turns off. It might then turn on okay. I am not sure what this does as it is not documented that I could find.
My UE Blast turns of after a while. I think it’s around half an hour. What should I do to fix it? Tnx
Boyana Neskovic - Ответить
I have that comment as well… it only works when my Boom 2 is turned off. Maybe that’s work?
Julie Crumpana - Ответить
My UE Boom would gobtgen after less than an hour the sound would stop.There is enough battery charge.Tried the factory reset now when attempting to turn it in.Both lights on top keep flashing an nothing else works.Any suggestions please?
Tim - Ответить
My megaboom only works when plugged in. When plugged out it will not turn on.
I read somewhere that it has something to do with the software?
Mine has 2.2.9
I reset it once but no effect.
Is there another solution?
Martijn - Ответить
what's the problem with my megablast it won't turn off.
Abgil Sulit - Ответить
I tried all the troubleshooting suggestions. Still NOTHING. So I disconnected “forget this device” on my iPhone and reestablished it. WORKED after ALL ELSE had failed.
Mary Cat Young - Ответить
Try this....This worked for me:
Make sure to unpair your UE MegaBoom from other devices.
***Hold down the Bluetooth button (under the Power button) until you hear a tone.NOTE: The Bluetooth connection button will blink rapidly, indicating that the speaker is ready for pairing.
Roadie - Ответить
I dropped my ue megaboom and now as soon as I turn it on it turns off :(
Luciana Melendez - Ответить
can you pair the megaboom 3 with the blast?
Araceli Garcia - Ответить
Hi my ue boom mega wont pair. I tried a factory reset now when I turn it on the blue tooth light just blinks continuously…can you assist
Craven Teua - Ответить
Pease disregard my last post…..I paired it with my android phone but for some reason Im having difficulty pairing it with my chrome book…
Craven Teua - Ответить
My speaker bluetooth light is on but it is not on power wise it does not turn on or turn off makes no sound whatsoever what could be wrong
Alonso Berrellez - Ответить
Alonso check out my reply from Feb 20 - Donna
My ue boom won’t connect with my pc with the cord or my phone with Bluetooth to update but it charges fine what could be wrong with it
clarksaquariums - Ответить
Mi bocina se escucha la música pero cuando estoy en una llamada no escuchó nada
Pedro Colon - Ответить
my UE Boom suddenly not working anymore, I tried all 4 steps( restart, bluetooth, distance and factory reset), once I turn it on, the paring light flashing all the time, I don't hear any pair sound, my phone find UE boom, but not paring. Can anyone help? Thanks in advance.
sharonlong - Ответить
Speaker wont turn on but the bluetooth light stays on. Also when connected to laptop under status, it says “ this device cannot start" code ten? Not sure what to do ?
James Ward - Ответить
this software is trash wish I didnt buy two speakers. spent the hr trying to pair them both the app fails to see second speaker. the bluetooth volume method only worked the first time I have tried it. I am done with this product
Dale Phillips - Ответить
Factory reset does not turn off my UE Boom. The pairing light is blinking and power light is on solid. Have connected to my computer, but it is not recognized by the computer. Any suggestions?
Michael Blackwood - Ответить
My speaker is stuck on and won’t turn off I’ve tried to factory reset it to no avail
mrversa11 - Ответить
I tried all the ideas to my ue boom but it couldn't give any sound at all, even when turning it on,but it comes on with out sound and can connect but no sound at all
Wesley Inia - Ответить
My boom does not make a sound. There is no power up sound nor power down sound. Pairing is working but not playing any music.. Charge is fine. What can I do?
Chris Thompson - Ответить
Ich kann die UE Boom nicht mehr für Musik konfigurieren. Es funktioniert nur die Freisprecheinstellung (Hands free), bei der Musik scheußlig klingt.
Diese Klangveränderung kam wohl durch eine Aufnahmeprogramm, das ich kurz installiert hatte.
Außerdem fungiert sie jetzt auch als Mikrofon - alle Geräusche im Raum werden übertragen….
lisamuehlum - Ответить
buena tarde tengo una bocina Ue boom ya no carga que puede ser
Gabriel Solis - Ответить
I updated the firmware on new boom 3 and power button won’t work. Can’t turn off or pair.
Bohdan Chreptak - Ответить
My device will not stay on long enough, after a few seconds if turns itself off.
It was playing fine then I made a call, after that this problem started. I checked Bluetooth and mega boom was not only not connected, but was removed from Bluetooth settings as well!
renehernandez57 - Ответить
Megaboom keeps turning itself off every 5 minutes so I done a factory reset as advised and still keeps turning itself off???!!
Outeredge - Ответить
When I turn on my UE Boom 2 speakers, bought brand new, there is no sound at all. I connected to my iPhone and tried playing music, but no sound coming from the speakers. I’ve gone through the process of doing a factory reset, but there was still no sound coming from the speakers at all. This is becoming quite frustrating as I haven’t used them once since being purchased. Any help would be appreciated, thanks!
dylanmorris839 - Ответить
PLease my ue boom is not connecting to pc via usb for update help
Felix Dakubo - Ответить
I just want to know how to not have my text clicking on the speaker and my phone calls not to go over the speaker anybody know how to achieve this??
Lori belcher - Ответить
My Wonderboom will not charge.The light is flashing red so when I try the factory test it shuts down automatically I don't know what to do.Please help
Hey, Whats Up Its Eliza - Ответить
Seit Wochen versuche ich meine UE Megaboom Boxen mit dem Handy Samsung A 70 zu koppeln.
Das klappt mit de Vebindung, aber na ca. 1 bis 2 Min. kommen ständig Abrisse der Musik bis hin zum völligen Aussetzen der Musik. Was kann ich tun, damit es eine stabile Verbindung b l e i b t ??
Übrigens, beim Samsung A 5 2017 und beim Samsung Tablet Tab 4 , ist eine einwandfreie Verbindung gegeben!!
Artur Crass - Ответить
That reset worked for me. I didn’t know UE only holds 2 device connections and the reset let me connect it to a new device I needed. Thank you!
manny - Ответить
Mi UE Megaboom 3 mientras reproduce la música de mi teléfono (IPhone Xs Max) presenta interrupciones breves como saltos, no se si es un problema de la Megaboom o algo que la afecta y no lo sé.
Alguien que me pueda ayudar, gracias
yvoropeza - Ответить
Nothing is working, tried everything and it still doesn’t turn on at all, i’ve tried a factory reset and plugging it into my computer and nothing and it’s not coming up with a charging light at all, it’s not even 12 months old.
Kidi - Ответить
I have difficulty pairing my boom speakers with each other. I have tried on the ap and by clivking the volume and connector button on one speaker and the connector on the other. Still no luck. I updated both speakers
David Getz - Ответить
I only get a distance of 7 metres instead of the stated max of 45 metres
wopglw - Ответить
My speaker will pair and play but after a few minutes or a few songs it disconnects. It will reconnect but then immediately disconnects. It just keeps connecting then disconnecting over and over? Any suggestions?
mattiusmacdonald - Ответить
After using my speaker for about 10 minutes it disconnects from my phone and i have to go back into settings to reconnect it again. I have checked on the app and I have the automatic turn off set for three hours so i know it’s not that. What can i do to fix this?
Chiara Menegatti - Ответить
I have a megaboom and megaboom 3. When i go to party up the second speaker by dragging it up to the first speaker it drags up and there is a spinning circle then 2nd speaker disappears. Reset the whole system speakers and app. It works once only. Just read that multiple factory resets can damage speaker. Why? Love the sound. Love my speakers now I am getting frustrated. Help please!!!!!
Android phone Samsung Note 9
I would be really grateful for some help.
I am wanting to get more speakers because sound is the best, but need to have this resolved.
Thank you in anticipation of help.
Tony Brasacchio - Ответить
Hello my horn, I do not know what happens to you, because the bluetooth led light does not go out and I cannot listen to my songs that I can do
pablock_12 - Ответить
Thank you for the help. I have been trying to reconnect my UE Boom 2 for almost a week now and thanks to the hints I have finally succeeded.
Suzie Buttigieg - Ответить
Mi bocina megaboom no carga y no prende el LED blanco de carga, que se le debe cambiar??
clark_rigging - Ответить
Can someone reach out to me? I paid 300 dollars to have a good holiday with speaker and my phone won’t connect with it :( Super disappointed!
stefan1985 - Ответить
my megaboom turns on when charging, but I cannot get it to turn on while disconnected to the charging port. it is 100% charged
Diana - Ответить
''i reset my ue boom 3 speaker and it not turn on again
dexben11 - Ответить
Thank you soooooooooooooooo much..I ve spent whole day trying to solve this problem..
Oliver Marković - Ответить
cuando le estaba realizando un upgrade a mi UEboom2, el software dijo que hubo un problema y el speaker quedo con el led de bluetooth encendido y fijo y no hace mas nada. como puedo resolver este problema: el speaker no enciende solo quedo con el led bluetooth encendido fijo.
Francisco Duran - Ответить
The pairing button on my UE Boom speaker keeps flashing and won’t connect to any devices. I’ve tried the factory reset and the issue remains. Any suggestions?
kirstycarr - Ответить
Hola, mi megaboom 3 se apaga después de 20 minutos de reproducción sin razón alguna y debo volver a encenderlo , tiene 2 mese de uso. ¿Me puden ayudar?
Ariel Piña - Ответить
Boom speaker will not connect to Macbook. It used to connect immediately and now refuses to pair. I have tried all the pairing tips in this article (and also the factory reset) to no avail. Help!
jade - Ответить
PLEASE HELP. i saw a video on youtube in rebooting my UE Megaboom by pressing the minus volume and poer at the same tiem. after doing this, the light for bluetooth pairing started flickering continously and not pairing with all my devices… what to do?
castrovisuals - Ответить
My bluetooth button been on for 3 days and I can't turn it off or connect to my phone. Also, I can't turn it on or off. What can I do?
Black Cougar - Ответить
What do i do if my bluetooth water proof UE Speaker isnt turning on anymore and i just got it few months ago.
Christian Gladue - Ответить
i have trouble in speaker sound. No sound is produced when i turn on my speaker. I pressed the + volume. And i pared it with my iphone but still no sound ? Any idea?
Apil Gurung - Ответить
my speaker will not do anything at all i have tried holding the volume down and power still nothing at all. should i just trash the speaker?
Timothy Youngers - Ответить
Mi Bocina Ue Boom 2 la metí en agua y activo algún modo y ahora no enciende que puede ser lo que le paso?
Orlando Alberto - Ответить
Ich habe das Problem dass wenn ich mit der UE boom box verbunden bin und auf Instagram schreibe, die Box automatisch lauter wird und nicht mehr leiser geht. Mit jedem Tippen auf der Tastatur wird die Box dabei lauter. Ich habe schon versucht die Box neu zu starten, hat aber alles leider nicht funktioniert.
Alexander Richter - Ответить
When i turn my UE Boom on, connect it with music, it starts with maximum volume ! When interupted eg by phonecall it will stop and start again on maximum volume… when i press the volume min button it immediately jumps back to the volume chosen previously.. how can i avoid this jump to max volume?
Dominique byvoet - Ответить
I do t want to use the app for turning up the volume. Can’t it just work with volume control on devise? It used to work fine that way. Now if I delete the app it doesn’t let the volume go up.
Danieldosier - Ответить
L’enceinte allumée ne délivre plus aucun son ? Brancher le câble d’alimentation, appuyer simultanément sur les 2 boutons de volume : miracle, elle reparle, le son est revenu.
Si ça peut servir.
Michel Pribyl - Ответить
Buenas gente tengo una duda :( porfavor ayúdenme, en la aplicación del ue megaboom 3 cuando me sale 50% escuchando Música a todo volumen, luego después que baja de ese porcentaje automáticamente se me pone en 16%, que debo hacer? :/
redbullon16 - Ответить
Very helpful !!! Thanks
Angel Team - Ответить
the Bluetooth light will not go off on the ue boom, I can not get a sound or cannot charge.
monica hunter - Ответить
The instructions worked like a charm (too many other connections and getting the speaker into link mode). I’m now hearing Amazon music throughout the house. Thank you!
Souper Girl - Ответить
Mi ue megaboom3 no logra permanecer encendido ya que una vez preciono el botón de encendido dura solo 10 segundos y se apaga, las luces sñestan blancas no rojas
Mario Martinez - Ответить
My megaboom was not charging so I did the trouble shoot steps and bought new batteries. It has been charging for an entire day and it is saying needs charging
natagrant2003 - Ответить
My speaker only plays music for a second and it's like it just keeps disconnecting and reconnecting
Cole Roberts - Ответить
I've purchased the ug Mini waterproof speaker through a phone service plan that I had and I no longer have that phone plan but I still have the speaker is that the reason why you will not connect to my new phone through Bluetooth I've been trying to get it to work it does not work would like to speak to somebody directly and maybe get somebody to help me walk through the steps of getting it connected
Jessica L. Venes - Ответить
This is bullshit. I bought my mega last a year ago and the battery already is dead?? I paid almost $200 ! I will never buy this product again
raidermarkie101 - Ответить
My boom 3 wont come on an the charging light stays on instead of blinking when charging. What should I do or what can be done? Please help me
markdishark - Ответить
Fully harged UE Boom not working.
Bluetooth LED light only is constantly on (not flashing).
Power light not coming on.
Tried to reset but nothing happening.
Can anyone help please?
Colin Peckham - Ответить
Mi megaboon no funciona como manos libres después de haber actualizado el firmware. Necesito ayuda porfavor.
Leander Rojas Blanco - Ответить
So when I press the power button it shows up on my phone as if it is ready to pair, but the lights on the speaker wont turn on at all, it let's me connect and change the volume but no sound will come out of the speaker
Mr_Mystry - Ответить
My ur boom 2 just shuts off after 5/10 minutes of use. It’s fully charged. I did a factory reset, but the problem still exists. Any suggestions
David Dzurilla - Ответить
İf blue Light not turn off, go tı Bluetooth device search on Phone you will see the boom swimmer and click on it, than pairing the device.
Bilal Subasi - Ответить
Have u boom 2 was working great then stopped showes ots linked to my phone and is charged but no sound doesnt even make sound when you turn on or off what do I need to do?
Roger Sanchez - Ответить
My boom was working fine when I disconnected my phone the boom is still on and I can't turn it off or connect to it, I can't reset and volume is not responding, the lights are on but no one's home I'm hoping it won't be too long for the battery to go flat
Jack Sullivan - Ответить
Sul mio UE Megaboom non riesco ad accoppiare 2 dispositivi: o l’uno o l’altro…
Grazie per l’aiuto…
Mario Mottax - Ответить
Come si può conoscere i dispositivi accoppiati a UE Megaboom (dovrebbero essere max 8)…
Mario Mottax - Ответить
Conectó el megaboom a su cargador y enchufle y no me prende la linterna q indica q esta cargando! Me pone problema para cargar
Cesar Augusto Racini Rodriguez - Ответить
Hola, mi wonderboom 2 no se apaga, no me deja conectarlo y la luz de encendido titila, se comporta raro, que puedo hacer?
Joaquin Lirio - Ответить
Hello, so the problem that i have is that my UE boom work (battery bluetooth connection) but even if my phone is connected, the sound doesnt come out. I tried everythings that correspond to my problem on this site, do you have an advice ?
Oscar martin - Ответить
I have the same issues. In the PartyUp screen one speaker will often nor recognize the other speakers even though the firmware and app are up to date and all the correct settings are set. I keep getting a message that says This Speaker is Private. So frustrating. ready to return these . .
Camille Baldassar - Ответить
Hello, my boom app updated and now the multiparty icon is no longer there. How can I reset it?
Fernanda Guerrero - Ответить
J’utilise mon UE Boom 2 avec mon PC depuis 2 ans,via le blutooth.
Depuis hier le son ne sort plus depuis mon enceinte, voici les vérifications déjà effectuées:
Appairage à nouveau effectué
Mise à jour du logiciel
Je note cependant que mon enceinte semple avoir besoin que je presse très souvent sur le bouton blutooth.
Que puis-je faire?
Lefebvre - Ответить
tengo un parlante ue mobile boombox y de error mantuve apretado el subir y vajar volumen y solo parpadea una luz azul que debo aser??
BBCITHO _KING - Ответить
yeen.88 - Ответить
My mega boom 3 won’t stay on and now the light doesn’t blink when charger cord is plugged in what do it doo ?
Kris - Ответить
My megablast its not as loud as my old megaboom , should be louder.
silverdo99 - Ответить
Got a new Boom 2 yesterday … worked fine … today I get no sound … it is connected to Bluetooth and radio thinks it is playing through the connected device, but no sound … if I plug in an audio cable it works fine … have done factory reset but makes no difference … do I send back
Phil Webb - Ответить
Hola, mi UE Boom está fallando, el botón de BlueTooth se quedó prendido, el botón de encendido y apagado no funciona, si lo pongo a cargar no se ve la luz que parpadea, intento reiniciarlo de fábrica pero tampoco funciona, qué debo hacer? Gracias a todos por su ayuda!
Liliana Bonilla Bendeck - Ответить
hola amigos oigan mi mini UE mini boom cuando la conecto a mi Samsung galaxy s7 y le subo al volumen se apaga no lo hacia y de pronto nunca yo he tenido problemas con ella porque ahora hace esto ya casi ni necesito subirle y se apaga se reinicia alguien me puede ayudar o explicar para saber y arreglarla porfavor soy de Mexicali mi correo electrónico:
de antemano gracias
SPICE AK ELIMINATI
SPICE AKA ELIMINATI - Ответить
Salve il mio dispositivo non carica… come posso risolvere?
Girolama Ferreri - Ответить
The speaker light keep blinking for two days now i cannot power it down pair it also cannot reset
ledbeni526 - Ответить
tengo un Samsung a51, cuando lo quiero vincular aparece en la lista de Bluetooth del celular pero el parlante no permite la vinculación. Q hago?
Martín Nasta - Ответить
I have random cutting out issues. My Samsung phone is paired with my UE Boom but its forever cutting out, almost like its pausing, then restarting. Has anyone else had the same issues??
sonyalj66 - Ответить
Mi ultimate ears bocina , se enciende y enseguida se apaga, antes se escuchaba un sonido bajo al encenderse y otro al apagarse, y yo estaando apretando unas combinaciones entre los botones ese sonido ya no se escucha, pero igual enciende y luego se apaga, y teniendola conectada al tomacorriente,
Piri - Ответить
My speaker is not working properly, it keeps switching on and off ( only when the charging cable is connected, if it is not connected it is not working ) with out pairing with any device.
OMRAN MALKI - Ответить
I cant get the power to go on after replacing and recharging
LuAnne Brady - Ответить
i have same issue. New battery is installed but it won t charge… did you find any solution?
Mi UE Megaboom solo suena si esta conectado al cargador y hace un sonido raro al aumentarle volumen que sera?
G杰拉多 - Ответить
I'm going to be really !#^&@@ if I can't make my Megaboom work because I rebooted it ONCE , as was suggested here and now my phone can't detect it. Ultimate ears sucks.
Dontaskshittyquestion - Ответить
HI, Whenever my phone connects to my UE boom it always starts on MAX volume, as if the default is max. How do i change this?
josie.fmsb - Ответить
I have that problem from I both my ue boom2 it's doesn't want to pair woth more then one device. It can pair with my galaxy note 3 but then it's shows that message on the galaxy grand prime the password is not matching and it doesn't connect. And did the same in opposite situation. So the boom2 let me to connect to only one device. How I can fix this? Thx
westlilcat13 - Ответить
Everything is werking, but wont turn off
what can i do?
Irene Alsop - Ответить
I can’t get my UE Boom 2 to work with my new Acer Chromebook. It finds it and pairs it and says connected but no sound comes out of the boom box. My boombox works fine with my phone and my old chromebook . It is very frustrating because my hearing is poor and I can’t hear everything with the poor sound level from the laptop
Christine Gray - Ответить
bonjour ? mon enceinte ne veut plus s’éteindre, j’ai essayé de rester appuyer sur le bouton on/off plusieurs minute , j’ai essayé de la réinitialiser pour qu’elle s’éteigne mais rien a faire , elle se connecte plus a l'application aussi.
Calligé - Ответить
Just a note on the UE Mini Boom, to perform a reset you power on the speaker and hold down the Bluetooth Pairing button and the Volume “-” until you hear the tone, then power off and power back on. This corrected the paring problem.
William Shaffer - Ответить
Mi bocina UE aparece que esta conectada al Bluetooth pero no suena la bocina, estoy desesperado por qué no me suena para nasa
frenerbellovargas - Ответить
Buenas mi bocina al parecer tiene problema, me aparece que esta conectada pero no suena el volumen para nada. Necesito ayuda urgente
frenerbellovargas - Ответить
My problem is I can't pair because I have an inaccurate PIN or Passkey. I've never had this problem before or remember having either of those. Suggestions?
Tracey Gotham - Ответить
hoy al actuliozar mi eu boom 1, se ah reventado un parlate y no creo que sea por el uso ya que lo eh estado escuchando de lo mas bien en el volumen intermedio (antes de la actulizacion), cuando ya lo eh atulizado se revienta a los 10 minitos de uso , creo que es irónico que nos vendan un producto anunciando que va a durar para siempre cuando a la primera actulizacion que le doy este se rebienta y se escuche chichariento.
gabrielmorales1219 - Ответить
Hello Everyone! I ve changed the battery following the tutorial, i ve replaced it by a new one. Then, when i charge it, the light is blinking…. but it doesn t charge even after days :(
I ve tried hard reset and sofware upgrade or downgrade, but whatever i do, when it turns on, there s the message “critical battery, please charge” and it turns off…..
Does anyone knows if some more components could be damaged ? maybe the charge controler solded at the battery ?
Please help me !
Jon - Ответить
I bought a new UE Boom 3 for myself for Christmas after seeing how good they are on a building site. I paired it fine with my LG20 cell phone but when I connected and came to play music on it Bluetooth would make an abrupt noise on the Boom 3 and then stop with a message on my phone saying Bluetooth keeps dropping off. Tried clearing caches and all other connected devices / airport mode / updates. The Boom 3 was fully charged and the cell phone Bluetooth works well with all my other devices and the Boom 3 works well when paired with other cell phones. When I returned to the store we tried another new Boom 3 from the box and I had the same problem with it. So it appears that there is some incompatibility b/w the LG20 and any Boom 3. Any clues?
Mark Francis - Ответить
The power light and bluetooth light doesn't come on and it doesn't even connect to my phone but connects to my wifes phone. What should i do?
Donovan Shaw - Ответить
My UE BOOM not working , it only works when I connect to USB cable. Its a new battery. It says 100% charged. As soon as I remove the cable it turns off. When I press the power button nothing happens at all. When I use combination the power button and volume bottom I hear the sound , that tells me the power bottom is functioning but it won't turn on. Please help anyone . Thanks
Sandro Osman - Ответить
I have 2 wonderbooms in two different houses. The one in my first house used to connect and won’t anymore
moravcik - Ответить
I couldn’t pair my UE Boom after many years of being able to pair it with my iPad. What worked for me: I updated the speaker through my Windows PC. I selected to “forget this device” in the iPad Bluetooth settings, then I shut Bluetooth off on the iPad. Then turned it back on. Pressed the pairing button on my speaker and turned the Bluetooth back on in the iPad. It saw the speaker, so I selected it to pair it. It connected. Finally!
pc4sun - Ответить
These things are shockingly bad with their bluetooth implementation. It’ll pair with one machine, but even after I unpair it, none of the other machines will see it until I factory reset it. For a device that advertises itself as being able to be used with multiple devices I’ve never seen any evidence its capable of this. Nothing else I’ve owned with bluetooth has been like this. Its a great sounding speaker , but its bluetooth is garbage.
shayne.oneill - Ответить
My ultimate ears wonderboom is continuously turning itself up and down on its own so it’ll basically keep turning it up till it’s all the way up or turn it down until there is no sound
Anonymus - Ответить
I'm having trouble charging my UE MEGABOOM 3. It fails to detect that it is plugged in to charge (white charging light not flashing, holding both volume buttons makes it tell me that it's critical battery, it doesn't register that it's charging on the companion app either). I tried resetting the speaker (by holding the volume button and the power button), but this seems to have no effect.
However, it does work while plugged in to charge. I don't know if it's just not registering that it's charging or what, but it went from completely flat to critical battery, so it's getting juice somehow.
Are there any known fixes to this problem, or will I have to get a new battery for it? Should I get a refund or replacement?
Oska Smith - Ответить
I tried the reset and my UE Boom will not power off
Kyle Panick - Ответить
Merci beaucoup !! Je n’arrivai pas à connecter mon enceinte à mon ordinateur alors que cela fonctionnait très bien avec mon téléphone. Je l’ai réinitialisée est c’est nickel maintenant !
LUCIE PORTALEZ - Ответить
I have UE roll model… lately my bluetooth button situated below power button not working . I am not getting any tone for pairing up. Also i am not able to pair up new device.
anjali thakur - Ответить
I had nicely paired but not sound at all..disassembled it completely &put it back not sure if it was a bad connection but putting it back &all is well. Each side seem to have 2 spkrs but the longest speaker looking has no connection to the board so not sure if they r using it with some audio effect or something else
Becker - Ответить
How can I make my speaker come on with out the bottom of speaker
Leslie G Mallo Jr - Ответить
Mi bocina no enciende, solamente con el cargador, primero me dice que la carga esta al 40%, después me dice carga crítica, después cargando por favor espere, ya le cambie la batería y nada sigue igual
Rolando Rodriguez - Ответить
I updated my boom and now it won’t play any sound other than the pairing, off and on sounds. Everything else is working fine. Sound is all the way up, it’s connected but no audio,
jenniferemoore96 - Ответить
My UE gas no sound what so ever. Turns on an connects with no sound. Factory reset an no help. What's next?
Roberto Campos - Ответить
my ur boom 2 whilst trying to connect to my tv is asking for a pairing number can anyone help up until today it was connected fine do I don't understand why this is happening
Mark Bowron - Ответить
Tengo mi UE megaboom 2 y me encanta como suena, el único problema que tengo es que cuando llega al 50 o 40% de batería deja de sonar, y más si tiene todo el volumen, la bocina sigue prendida y sigue conectada, pero simplemente no se escucha, hay alguna solución a eso?
Karloz MuTe - Ответить
My boom speaker does not turn on when plugged to charger it comes on, battery says 50% but charging light does not come on. The moment I take take off the charger it goes off again. Tried resetting and tried software update too. Pls help
AV Wicky - Ответить
Hi, my Samsung A22 5G can’t connect to any ue boom speaker. When i try to connect with it via the bluetooth menu of the phone it tells me that this device needs an app to be able to use and when i go to the app it tells me to first connect with it using the bluetooth menu of the phone. So its sending me back and forward with no resolve.
What can i do in order for my device to connect to my boom speaker?
I have an UE Boom and an UE MEGABOOM.
I have both speakers and the phone up to date, charged and on pairing mode.
button_press - Ответить
My device will not turn off. I tried the volume “-” plus power buttons and after six seconds the sound for reset comes on but the device still does not turn off. Suggestions?
reneuriza - Ответить
Hey i have a problem
My Ue Boom is always turning of when i start to play an music. Then the music stop automaticly. Then i wanna play it again, i tunr on the speaker and start but then happend the same. Sometims i can listen to 10 seconds or even less. Its not nice.
What can i do?
Diana Bircher - Ответить
Hey i have a problem
My Ue boom is always turning off when i start any music. Then i neet to turn it always. I can not listen anymore to any music because of this. Its happend now maby sinc two weeks to me.
What can i do?
Diana Bircher - Ответить
My volume wont work what could be the problem
Robert Lashley - Ответить
I just brought a brandt new boom3 and I can't get it to work with my tablet? Keeps saying pairing not accepted, what's the go…got a fix for it?
tajonefm1964 murray - Ответить
La luz parpadeante del bluetooth no se enciende, ni presionando 3 segundos ni mas ni menos
he comprovado que el altavoz esta cargado al 70%
Raquel TR - Ответить
I following soft for trun on remotely ue boom 1
Can i help me
Hamed .k - Ответить
My Megaboom was showing red on the power button. I plugged it in to charge it, white light blinking and then finally solid white
When I went to turn it on, I got a sound like a gentle groan or sigh, the power light and blue tooth light came on, then 5 seconds later it turned off.
Same thing now for several tries.
Paul Kessler - Ответить
I have a UE Boom 2, and the pairing button keeps flashing upon power up and will not cease. Also, battery check audible( both + - buttons held) will not sound.
erich - Ответить
Non si alza più il volume dal dispositivo…il più non risponde più, dal telefono sì ma per provare il meno sul dispositivo ho abbassato tutto il volume e nemmeno alzandolo dal telefono è possibile alzare nuovamente…
Barbara Cirri - Ответить
Hola. Se me decono las alta voces de mi UE BOOM 2. Donde puedo conseguir los originales. Gracias. Saludos desde argentina
cristian_00_14 - Ответить
Hi, mi speaker doesnt turn on, where can i fix it? i think its the baterry
Denisse Dorantes - Ответить
I left it charging for days now it will not come on
Yolanda Thompkins - Ответить
En el sonido del “bom bon” de la musica el altavoz suena mal , si lo subo a tope
Nayeskamedina - Ответить
BT! El megaboom solo tiene una manera de ser cargado? La pieza de USB para cargar se rompió!! , Una d mis nenas le forzó un cable q no era😱🤦..tiene solución?
amarodsa12807 - Ответить
I have a WonderBoom 1 and it kinda shorts lesser volume when you turn it up pass half way on the volume.
Lawrence Wood III - Ответить
Hi there I have trouble connecting to my UE megaboom on my phone (lastest samsang A13 android). My trouble is the UE Megaboom is rejecting my paring request and this are the precise words "paring not accepted." And I would love it if you point out the problem and help me out.🙏🏼
MiZPAH Bata Bii - Ответить
the signal that indicates that the battery is low keeps blinking even though it is charging, I also did the reset and it's still the same and I can't access music, what does it mean and what should I do? please help!!
Diego Ojeda - Ответить
I just purchased a wunderboom 3 and a megaboom 3. I can connect to both via Bluetooth from my iOS 15 device. However only the megaboom shows up in the ‘boom’ app. When I try to double up by holding down the middle buttons the megaboom says ‘you must be connected to the internet and using the app’. Both are true. Not sure what else to try. I don’t have a pc to upgrade the firmware, but I would think all updates happen via the boom app these days.
Long time ue boom owner. Had 3 of the original booms and 2 boom 2s. I hope the quality assurance is as good as it was 10 years ago.
Robert Silvernagel - Ответить
I hope you fuckign die! Your speaker won't connect. Hundreds of dollars wasted nit to mention hours of mind numbing searching for answers... if you were within my reach I'd strangle you and spit on your corpse.
Noah Helenihi - Ответить
Fix your brain Noel.
Making death threats against a community trouble shooting website is messed up. Do you actually think ifixit have anything to do with this product? Or did you just want to find someone to intimidate. Shame on you.
Hola buen día, necesito una pila para esta bocina, será que la tengan en venta o me. Orienten para la compra de uan por favor..
Renatus Baz - Ответить
El foquito blanco que indica que está cargando no enciende , solo el botón rojo parpadea al momento de cargar
Rodrigo - Ответить
How do you change your ue boom from Japanese to English
Vanessa Grisch - Ответить
I can't connect my marley Bluetooth turntable to my boom 3, can anyone help
Les - Ответить
My UE BOOM 2 are no longer pairing in "stereo" mode-only "double".I have uninstaller the app,factory reset the speakers.In"stereo",the primary speaker plays,but not the other.Both play in "double".I hope someone can help,as ULTIMATE EARS doesn't
tony cohen - Ответить
Hello I have a problem with my uboom, it connects but the music doesn’t go out frome there.
Do you know what could be the problem?
Joseph Strudel - Ответить
Hi, I’m able to pair my phone with the boom but the sound doesn’t go out from there.
Do you guys have any solution for me ?
Joseph Strudel - Ответить
Iam having a lot of trouble trying to get sound to come out of my stereo speakers it turns on to blutooth but no sounds out of the speakers when I want play any music . Any ideas
Henry Deurhof - Ответить
Mi UE megaboom 3 emite un pitido mientras está encendido y no hay música o cualquier vídeo o archivo multimedia reproduciéndose, alguna solución ??. Pd: gracias
Hector Piña - Ответить
I have s21 ultra on latest ur 5.1 it says my phone doesn't support the app it says app to old any other suggestion of an app to work with it.
Scott Crichton - Ответить
My speaker says it’s on but it’s not connecting and it’s not turning off and I’ve tried turning it off through the app but it doesn’t work. I’ve tried factory resetting but it’s not working.
Bonnie Greisbach - Ответить
Hello i have accidentally taken out the cabel from the box during updating and now only de pairing button lights and it dosent work anymore can i repair it?
Toxical - Ответить