Why does my printer not recognize a new print cartridge?

such messages usually popup if thers an error in the machine itself...also i this its a strategy from hp as it does not allow users to use toners/cartridges other than their own brand...just saying!!!!

The official HP site says to clean BOTH your Cartridge chip AND your printer chip connections with earbuds dipped in water, with the water pressed out so that it is damp. This made the most sense to me, but did not resolve my problem. Turn your printer off before you do this.

So far, none of the Printer Reset methods have worked for me. Even keeping it off for 10+ minutes.

I've also seen suggestions to first put back your old cartridge and then your new one again, as your printer could still be storing data of your old cartridge.

As @Lise said - she just bought bad cartridges and the 3rd one worked. I expect that to be my problem, but if someone has any other things to try, please let me know.

I have a Laserjet pro 200 and received the message that I was using non-genuine HP toner. Only the black would work as it was an original HP. I heard that HP was forced to stop blocking the use of non-original HP toner ... and a firmware update would resolve the issue. And it did ! My original firmware was from 2012. I just updated it 10 min ago ... and the new non-genuine toner works now. Try a firmware update.

Hi..my printer (model: HP DESKJET INK ADVANTAGE 2520 hc) cannot detect the black ink. The error appears to be ink incompatibility and not do not recognize the ink at all. I already tried to remove and reinstall the cartridge, turn the power on, plug and unplug the cable and connection for quit amount of time but still the error still showed up. I also tried to wipe the cartridge and its connector (print head i think) using non fiber tissue and absolute alcohol, error dissapear for a few seconds, indicator showed full black ink at this point but then the error reappear again. I also already replacing to new black ink cartridge but it still flashing an empty ink error. Can anybody here help me to sort the things out? What should i do?

I have a Canon Pixma printer. I refill my black cartridge whenever it gets low. However, Canon doesn't like me using the same cartridge forever, so it will refuse to print. There is certain keystroke I press -- I believe I hold the black or color print button down for a few seconds -- and this clears the error. The printer no longer tells me how much black ink I have, but it now allows me to refill and use the same black cartridge forever.

I haven't figured out how to refill the color cartridge -- the three inks always seem to get mixed up when I refill the color cartridge. Therefore, I print in grayscale as much as possible, and then replace the color cartridge as needed..

The above method has served me well. If you are struggling with your HP printer, perhaps you would be happier with a Canon Pixma printer. You can get them for next to nothing at Walmart.com.

So here's what I do:

1. I refill the black cartridge whenever the printing fades.

2. I use the color cartridge as little as possible, so I don't have to replace it very often.

3. If the black cartridge ever wears out, I'll replace it.

4. If my printer ever goes on the blink, I'll replace it -- Canon Pixma is dirt cheap at Walmart.com.

5. If I ever have to replace my printer, the new printer comes with a brand new black cartridge that I can refill as needed.

I have bought several dirt-cheap HP and Canon printers at Walmart.com -- usually under $30 for a printer/scanner/copier.

In case if its new item then you need to make sure that whether its the original one or not because there are many cheap after market cartridges are available which either work for very short period of time or hardly be able to detect.

Secondly if its old one then most probably your cartridge has been expired or gone out of order.

You can also perform a head cleaning task by taking your cartridges apart and cleaning the metal contacts with some alcohol swab or perfume.